Dunkin'

Reviews

• MM

  Martin Maroney

  May 10, 2026
  2.0
  Used kiosk to place order. Was told they were all out of the items I ordered. I requested a refund and was told by the employees that they couldn't give a refund. When I asked how to get a refund I was told that was a "you problem". The two employees were completely unprofessional and extremely rude. There's not enough room to post the entire conversation. However, if management has any fortitude, they would immediately terminate them.
• CB

  C B

  Mar 8, 2026
  1.0
  Wow this place has gone to crap fast. Place looks worse than city locations
• SD

  Scott Dubray

  Feb 15, 2026
  1.0
  It doesn't matter when you go, drive through, walking in, you will wait up to 30 minutes, and if you ask for what they forgot, you will get treated like your a major inconvenience. Additionally, why do they only process 1 order at a time. This place will make you late for work evey time! Thats even when you leave early to allow for extra time .
• TB

  tanya buckley

  Jan 4, 2026
  1.0
  I left a review for this Dunkin a few years ago, and I think it's time I change it. Unfortunately when management changed this entire location has gone fully down hill. I feel like something happened recently and now the entire staff is new. I have gone to this Dunkin for years and had a wrong drink maybe once a month (which is average imo). Now I can't get even a drinkable drink there anymore. Every time you walk in there's upset customers and the employees are rude as heck when you try to get your correct order. There's zero lack of respect going on in this location whether it be to the employees, the customers, or just the building in general. They're going to keep losing customers if nothing changes. I hate leaving a bad review, but this is unacceptable especially when food and beverages are SO expensive now. I can't justify spending $ on a shitty drink that I end up chucking in the garbage. Also, yes I do make my own coffee at home, but sometimes is nice to buy one. I get an easy order that is very hard to mess up, so it's just hard for me to understand how it's been made incorrectly for months. Then I get reprimanded by employees when I try to get my drink corrected, it's truly been an awful experience every time these past few months going here.. Also if you order ahead here be prepared to wait 30+ minutes after you get to the building for your drink!
• JT

  J T

  Dec 21, 2025
  2.0
  40 minute wait for coffee. Maybe hire more or better employees.

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