Fat Bob's Smokehouse's award-winning barbecue is a staple in the WNY community. Serving smokehouse BBQ favorites and homemade eats since 1999, we believe in cooking the finest meats low and slow with items being made from scratch, including all of our BBQ sauces. It's no wonder we've been voted the Best Barbecue in Buffalo. Whether you're a BBQ enthusiast or the occasional carnivore, you'll love the quaint, rustic vibes at our Buffalo location, finding our food trucks roaming the street or pairing an artisanal beer from 42North Brewing at our East Aurora location.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.