Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local East Amherst Subway® Restaurant at 9648 Transit Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
They didn’t toast my sub, which I asked them to do but 1/2 the time they don’t, so that was to be expected. I ASKED FOR EXTRA SAUCE AND THEY GAVE ME LESS THAN REGULAR. I paid online through the app. I can’t get any compensation for something that wasn’t made the way I asked.
Do not use this location.
CJ
Celeste June
May 12, 2026
1.0
I would love to have a review about food, but instead i have a review of being told I wouldn’t be served because closing staff broke down their line 15 minutes before close. When asked If i knew what i wanted I said I didn’t know as I was hoping to look at the options. A 6 inch sub and drink was all that would have been ordered. Wasn’t even given the chance. Will never give this location a shot again.
JT
Jay “Jay NY” Theja
Apr 20, 2026
1.0
I had a very disappointing experience with Subway at two nearby locations in New York.
I ordered the exact same item — a 12” grilled chicken sub — but was charged significantly different prices:
* One location: $9.99 (Total: $10.86)
* Another location: $12.49 (Total: $13.58)
That’s a $2.50 price difference for the same product, with no explanation. This lack of pricing consistency is misleading and unfair to customers.
In addition, the food quality was concerning:
* Chicken did not smell fresh
* Bread seemed old and not fresh
This raises serious concerns about quality control and consistency across locations.
I have attached receipts as proof. I hope management and corporate review this issue and take corrective action. Customers deserve transparent pricing and fresh food.
Formal Complaint Version (NY State + Corporate)
Subject: Complaint Regarding Pricing Discrepancy & Food Quality – Subway Locations in NY
To whom it may concern,
I am writing to formally report a concern regarding inconsistent pricing and food quality at two Subway locations in New York.
On separate visits, I purchased the same item (12” grilled chicken sub), but was charged different prices:
* $9.99 (Total: $10.86)
* $12.49 (Total: $13.58)
This represents a $2.50 discrepancy for the same product, which was not disclosed or explained. Such inconsistency may be misleading to consumers and raises concerns regarding fair pricing practices.
Additionally, I experienced poor food quality, including:
* Meat that did not appear or smell fresh
* Bread that seemed stale
I have attached receipts as supporting documentation.
I respectfully request that this matter be reviewed for:
* Pricing transparency across franchise locations
* Compliance with consumer protection standards
* Food quality control
This complaint is being submitted for awareness and appropriate action.
GH
Gregory Hammerl
Apr 1, 2026
5.0
This is one of the best , cleanest, and freshest food stores around. Darren and team are great.
FK
Frank K
Mar 24, 2026
1.0
Went here for lunch for my family and myself. The guy working , Darren I believe was the name on his shirt asked what I’d like, I gave him the order for the first sub and he immediately went on to the next customer, who seemed to be a regular. Barely even had a chance to complete my order for the first sub. Extremely rude, definitely won’t be back, sub tasted stale anyways.
What are the operating hours of the Subway restaurant at 9648 Transit Rd?
The Subway restaurant is open Monday through Thursday from 7:00 AM to 8:00 PM, Friday and Saturday until 8:30 PM, and Sunday from 9:30 AM to 8:00 PM.
What types of meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
What pickup and delivery options does Subway at Transit Commons offer?
Subway offers in-store pickup, curbside pickup, and delivery services.
Can I dine in at this Subway restaurant?
Yes, this Subway location serves dine-in customers.
Does the Subway at 9648 Transit Rd provide catering services?
Yes, catering services are available at this Subway restaurant.
How can I view the menu or place an order online for this Subway?
You can view the menu and place an order online through the Subway website at https://subway.com/en-us/restaurant/24070-0/menu.
What is the address and contact number for the Subway at Transit Commons?
The Subway is located at 9648 Transit Rd, Unit 350, East Amherst, NY 14051. The main phone number is +1 716-688-2387.
Which nearby fitness centers can I visit before or after my meal at Subway?
Nearby fitness centers include iLoveKickboxing - Amherst, Nick B Fitness, Rolly Pollies gymnastics center, and Hybrid Performance gym.
Are there any beauty salons near Subway at Transit Commons?
Yes, Bee Nails, Supercuts, Richard Nail Studio Spa, DJ Nails & Spa, and Mystique Nail Spa are located nearby for your beauty needs.
What nearby places can help me with banking or mailing services when visiting Subway?
KeyBank and Citizens Bank are nearby for banking services. The United States Postal Service, US Post Office, and USPS Collection Point offer mailing and shipping services close to Subway.
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