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Sonic Drive-In
Brand Certified

Sonic Drive-In

3.1
(1,981 reviews)

Business Details

3170 Erie Boulevard East, Dewitt, NY
13214, United States
(315) 870-9441

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dewitt, NY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3170 Erie Boulevard East for the ultimate SONIC experience!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • BreakfastAvailable

Location

Sonic Drive-In
3170 Erie Boulevard East, Dewitt, NY
13214, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 1:00 AM
Sunday10:00 AM - 12:00 AM
12/31/202610:00 AM - 12:00 AM

Reviews

3.1
1,981 reviews
5 stars
584
4 stars
358
3 stars
249
2 stars
159
1 star
631
  • BP
    Brittany Payne
    Sep 20, 2026
    1.0
    I had a terrible experience at this location. We were the only car there and pre ordered on app. It took over 10 minutes for them to make the food and both our burgers were cold and all our food looked terrible. The employee forgot to give us drinks and sundaes when we asked we were met with attitude. Then after taking a bite of the burger it was ice cold. I asked for it to be remade and she said it was cold because of the toppings on it. She then yelled in kitchen saying that girl says burger is cold. We then had it remade and see picture attached. It was a complete waste of money and we couldn’t eat the food. We had been driving a long time and was looking forward to lunch. I want a refund and will not be returning to this location.
  • AD
    Anyk Drouin
    Sep 7, 2026
    1.0
    ÉPOUVANTABLE! Dimanche après midi 14h on est les seul dans tout l'espace de stationnement personne au drive in sous les toits on prends le service a lauto parce que la fille nous dit d'aller au drive room on est toujours les seul personne devant personne derrière personne nul part et elle nous dit d'attendre on attend 5 min avant quelle prenne la commande. Elle finit par prendre la commande on commande 2 trio cheeseburger avec les frites et du coke. Assez basic comme comnande il me semble. 25 minute dattenteavant de recevoir des burger frette qui sortent assurement du frigo et des frites frette comme si elles avaient passe 3 jours sur le comptoir. La fille nous garoche le sac et referme la vitre aussi vite. Jai ete incapable de manger mon burger tiède je l'aurais mangé mais sorti direct du frigo frette frette desole mais jsuis pas capable et je trouve pas ca normal . Les frites sont assurement les pire que jai mangé de ma vie. Ca ressemblait en rien a du sonic qu'on connait. Jai mis une étoile mais si yavait moyen de mettre 0 ☆ je l'aurais fait.
  • SS
    Sydney Sweatt
    Sep 5, 2026
    1.0
    We did a walk in order. The women's bathroom was unusable, due to the back of the toilet being gone, prompting me to use the mens which was kinda clean, but there were holes in the wall and none of the supply holders were put together. The floor of the eating area was SO disgustingly sticky that my best friends shoe got stuck to the floor and literally BROKE! The menus were not correct. It took us almost 30 minutes to get our food, which was cold when we got it. Two of the four drinks had no flavor, just carbonation which the worker fixed for us. The ceiling was falling down in the eating area. The entire eating area was just disgusting. It was my first and last time at a Sonic.
  • KL
    Katharine Leistner
    Sep 4, 2026
    1.0
    The floors were so sticky im not even kidding when I say my flip flop didnt come off the floor when I took a step and it BROKE! The cashier was rude and refused to take cash which I found odd.The ceiling was caving in above the tables. The food took about 20 mins and came out cold and gross. I was really upset because I use to eat sonic all the time in Texas. I traveled over 4 hours from my home in NY and chose this location to have a meal and highly regret it
  • BL
    Ben Loveland
    Aug 20, 2026
    1.0
    Edit: Instead of using these Chat GPT "good PR" replies on every bad review, maybe actually do something about the bad experiences customers are having at this location. I've never seen a company so involved in the reviews for such a terrible location. I don't mean that to be rude, I just find it ironic you care enough to meticulously respond to every review to try to smooth things over and yet that care is seemingly absent based on the current state of this restaurant. Critical thinking is free. Stop telling us you care. Show us. This was genuinely one of the worst fast food experiences I've ever had. I ordered for my wife and myself (Sonic cheeseburger with fries and a milkshake / Smash burger with tater tots and a cherry limeade) at the drive up booths in the parking lot at 3:25 PM. The lady on the intercom was rude when I had questions about the menu since I'd never been to Sonic before. The order ended up being $30 freaking dollars, but since my wife really wanted to try Sonic, it seemed worth it to me. I was so... SO wrong... By 3:45, I still didn't have my food, so I went inside. What made the wait even more frustrating was that the parking lot was completely empty other than one other car that pulled up around 3:35 to a different booth to order. I didn't end up getting my food and getting back to my car until about 4:00. When I went inside, I rang the bell at the counter because nobody was coming up to help me. Instead of someone coming over, I got an annoyed "someone will be right with you" yelled at me from the kitchen. While I was waiting, I talked to a DoorDash driver who said they regularly pick up orders from here and that they were crazy understaffed. After my experience, I could definitely see why. After a couple minutes, someone did come to the counter. I explained the situation and they went to the back to check on my order. After about 5 more minutes, she came back out with my food. As she came out of the kitchen, someone in the back, who I can only assume was the manager, started loudly yelling to make sure I had paid. When I said that I had, they loudly questioned whether the payment had actually gone through. Ridiculously rude to do to a customer, I felt so disrespected. The real kicker is that the food was bad too. The Sonic cheeseburger tasted like cardboard and the fries/tots were either freezer burnt or old. The smash burger was alright, but honestly, it just tasted like a more expensive knockoff Big Mac. The drinks were whooooooole other issue. My milkshake was already half melted, and the cherry limeade was covered in condensation. There wasn't even any ice left in the freaking drink when I got it. So, if it did ever have ice in it, the drink had to have been sitting back there long enough for all of it to melt. The actual location itself wasn't great either. The parking lot had a decent amount of litter and there was a good number of pot holes too. The inside of the restaurant was dirty as well. And the best part? I didn't even get a receipt. I checked the bag when I got home to find that they hadn't even done the bare minimum of providing a customer with their receipt. I tried calling multiple times afterward that day as well as the next day because I wanted to at least have a chance to complain or see if I could get a refund, but nobody answered. I understand that restaurants get busy and employees have bad days. That's not really what bothered me. The service, the wait, the food, the drinks, the cleanliness, and then not being able to get anyone on the phone afterward all frustrated me to a point I didn't think something as simple as a fast food run could. So, if anyone is reading this, Burger King and McDonalds are right down the street. There are a plethora of other decent fast food options all around this place. Do yourself and your stomach a favor and go somewhere else.

Brand Certified Facts from Sonic Drive-In

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Certified September 27, 2026Yext Knowledge Graph
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