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Frosty's Ice Cream

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About

Ice Cream ShopCake MakerDessert ShopFrozen Yogurt Shop
The dream started April 1st in 2003, and we have been family owned and operated ever since. For 23 years we have been serving delicious ice cream with a smile. We have a very family friendly atmosphere, where you always see someone you know. It's where families come together and friends are made. Frosty's specializes in high quality ice cream options with a wide variety, & ENORMOUS sizes. Something for everyone. Real Custard, Speciality Sundaes, Dole Whip, Tons of Hard Flavors. Delicious Ice Cream Cakes made in house with Real Custard, you haven't had an Ice Cream Cake until you have tried one from us. Find us on Facebook, Instagram & check out our webpage to see some our great options that will have you wanting to try it all.

Location

Frosty's Ice Cream
2424 George Urban Blvd, Depew, NY
14043, United States

Hours

Monday12:00 PM - 9:00 PM
Tuesday12:00 PM - 9:00 PM
Wednesday12:00 PM - 9:00 PM
Thursday12:00 PM - 9:00 PM
Friday12:00 PM - 9:30 PM
Saturday12:00 PM - 9:00 PM
Sunday12:00 PM - 9:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.