NZ
Nancy Zbytniewski
Jul 15, 2026
My husband and I like to come here for burgers and salads, usually a couple of times a month. There food is consistently great with such an assortment of design your own burgers. The chef told me they grind their meat every morning. Their salads are big and delicious (i always end up taking home half) I don't do happy hour but it seems to always be packed during happy hour! Aside from the food, the thing that stands out most is their staff. Everyone is kind, courteous and helpful. Nothing is a problem for them and they do everything with a smile.
DR
Diane Royce
Jul 10, 2026
Delicious burgers across the menu! Scrumptious appetizers and sides. Friendly and attentive staff. I’ve visited the Commack location numerous times now and haven’t been disappointed. Recommended to family and friends and now they’re frequently visiting too!
SC
Sheila Cotrone
Jul 9, 2026
Everything was wonderful from the moment we walked in. We were seated, and the waiter came over immediately. I ordered the Greek Salad with chicken and my husband ordered the steak sandwich. Both were delicious!! The waiter came over (just enough)to make sure all was ok. I would highly recommend Prime Burger to one & all!!
BC
brian crksinmrperfect1
Jul 9, 2026
Ohh Mann so glad i went ill call them Joe squared made me right at home.. Talking about the old neighborhood. and a grreat experience..Joe the owner was funny has the old skool nyc feel, getting to know the customer the way things used to be! Telling me about his dad his love for food and where he came from, It was really nostalgic!! And my yanks on kicking butt helped alot too..Joe the bartender was cool knowledgeable and we talked about the neighborhood, memories brought back!.The greek salad delicious enough for 4 people.. The blk n blue burger highly recommnd..delicious..The food is always good!! Today was such a special visit thanks.. This really made my day!!! Thanks guys Ill be back and bring my dad!
NL
Nick Luckner
Jul 8, 2026
I wanted to love this place after a great first visit a month ago. The smash burger I had then was fantastic, being juicy, flavorful, and exactly what you want a smash burger to be. Unfortunately, today was a completely different story.
My friend and I both ordered the smash burger, and both came out incredibly dry, overcooked, and literally falling apart. I know smash burgers are cooked through, but they should never be parched. I could barely finish half of mine.
When I politely brought this up to the bartender, her response was dismissive. She stated that all of their smash burgers are cooked well done and claimed this dry version was their standard, which completely contradicts my excellent first experience. I made it clear I was not looking for a handout and paid the bill in full, but there was zero effort to fix the situation or even offer a courtesy discount. To top it off, on the way out, she told me I should just order something else next time.
Management really needs to coach the staff on customer service. Instead of addressing a clear kitchen consistency issue, the blame was put on the guest. After today's experience, neither my friend nor I will be back.