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McDonald's

3.4
(1,541 reviews)

Business Details

13811 20th Ave, College Point, NY
11356, United States
(718) 358-1177
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13811 20th Ave, College Point, NY
11356, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 13811 20th Ave in College Point, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,541 reviews
5 stars
550
4 stars
300
3 stars
214
2 stars
109
1 star
368
  • WT
    William Tsang
    5 days ago
    1.0
    With only 1 drive thru lane, and almost 10 workers present, this slow food establishment made me wait 30 minutes for some nuggets and fries (mind you, a very small order). They decided to close the dine in area forcing everyone to order from the drive thru lane. Uber and food delivery people constantly skipped the lines and walked in the drive thru lane in front of cars already waiting in line. Lack of structure, management, and everything else. Why have almost 10 workers present and yet I'm waiting an astonishing 30 minutes?
  • MM
    MrJayahn
    Jul 1, 2026
    5.0
    Rosa and Anna have all the qualities of excellence in hospitality. From a management standpoint they have to multitask bilingually and deal with people who are in a hurry. From a humanity perspective they must be so tolerant. Corporate culture might think that hey it’s McDonalds it’s of a different class structure. This is far far from the truth Rosa as a manager is a consummate professional and absolutely a sweetheart. Patient and polite despite adversity (rude people) Anna is quick to resolve and can see everything through. Be polite to all ! It’s good karma and if you can’t tip write a positive review
  • VI
    Victoria Irizarry
    Jul 1, 2026
    1.0
    Very slow drive through, cheap with the food and quality. Did not enjoy my few experiences here. Do not recommend.
  • SH
    Shiyi He
    Jun 28, 2026
    1.0
    My 1st drive through experience after getting my car..wow, i repeated twice that I wanted to add a mc chicken to my order and he be like “is that all?”..so I thought I ordered but it’s missing on the receipt. I asked the girl at pickup window, she be like “oh then you have to drive back to the 1st window and reorder…..” is it the way a drive through works????
  • SB
    Sardar Baqi
    Jun 22, 2026
    1.0
    Such slow service at this McDonald's, and they forget my sauces for my package after I specifically asked Jennifer to put them in my bag. The drive thru man did not understand either.

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week for in-store dining.

What are the drive-through hours at this McDonald's?

The drive-through is open 24/7, operating 24 hours every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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