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McDonald's

3.6
(1,258 reviews)

Business Details

5879 Rt 31, Cicero, NY
13039, United States
(315) 698-1134
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5879 Rt 31, Cicero, NY
13039, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday5:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5879 Rt 31 in Cicero, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,258 reviews
5 stars
451
4 stars
288
3 stars
235
2 stars
90
1 star
194
  • CB
    Chris Bonnet
    2 days ago
    1.0
    I am now sitting outside of the McDonald’s on Route 31 in Cicero 30 minutes after making my order on online and having been sitting outside the restaurant for 25 minutes. They have asked me to move up to a parking spot outside and told me the food would be ready in three minutes and now it has been seven minutes. Not fast food, no concern on their part. Ridiculous. Unfortunately it’s an online order and apparently they won’t do anything to help you.
  • CF
    Chris Fello
    6 days ago
    2.0
    It’s really reallly really slow here lately. Brutal wait times at drive thru I imagine inside not any better. Only one car in front of me when we pulled in but took 22 minutes to receive food.
  • JF
    Jeremy Fletcher
    Aug 17, 2026
    5.0
    The guy was really busy being by himself, the food came out and was really good. I think he was the manager and I commend him for doing such a great job short staffed.
  • KF
    Kirsti Fulmer
    Aug 6, 2026
    1.0
    Sropped for food since we had a 3 hour ride. Took 15 mins just to order and then another 15 to get incorrect food, fries that clearly needed new oil and still waiting for correct food almost an hour for food
  • TH
    todd h
    Aug 3, 2026
    1.0
    this has got to be the absolute worst restaurant I have ever been in! I gave 1 star because you can't give zero. took over a half hour to get food that was wrong,watched them give a simple hamburger with cheese only to a customer wrong 3 times, then got mine that had no lettuce on big Mac on the sticker and still had lettuce. There was also a man with 2 children there before us and never got his food and we had already been served when he went to counter to get his money back.The floors were slippery from lack of cleaning and bathrooms were disgusting! I'm glad I dont live in cicero so I never have to go to this place again. nothing that was said is an exaggeration, this place is absolutely horrible. I hope the owner sees this and does something about it because its a shameful place. I will tell everyone not to go to this place because there is no reason for that lack of service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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