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McDonald's

3.4
(1,192 reviews)

Business Details

7893 Brewerton Road, Cicero, NY
13039, United States
(315) 452-0983
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7893 Brewerton Road, Cicero, NY
13039, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 7893 Brewerton Road in Cicero, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,192 reviews
5 stars
401
4 stars
233
3 stars
213
2 stars
87
1 star
258
  • BP
    Ben Perrine
    6 days ago
    1.0
    Paid nearly five dollars for a large drink and two cookies yesterday. They handed us the drink and asked us to pull forward and to wait two minutes for the cookies. After waiting for over twenty minutes without service we left empty-handed. I would not recommend going here unless you want to waste your time and leave with less than what you ordered.
  • SS
    Spider Spider
    Oct 31, 2026
    1.0
    Walking past me several times. Made repeated eye contact. And no attempt to ask me if I need help. You can tell it's this short girl's first job. Smh
  • TB
    Travis Barnaby
    Oct 21, 2026
    1.0
    1 Star – Absolutely Unacceptable Service at Both Cicero McDonald's Locations What an absolutely ridiculous experience tonight at not one, but TWO McDonald's locations in Cicero, NY. We first went to the Route 31 location, where we were in the drive-thru line before 7 p.m. We reached the ordering kiosk at 6:58 p.m., where we finally noticed signs indicating they closed at 7. They processed the order of the car directly ahead of us, but when it was our turn, nobody even acknowledged us. No explanation, no courtesy to tell us they were closed, absolutely nothing. We sat there for another FIVE MINUTES waiting for someone to respond before finally giving up and leaving. We then drove to the Route 11 location, arriving at approximately 7:10 p.m., thinking we could simply get ONE Happy Meal. Fast-forward to 8 p.m., and we're STILL SIX CARS BACK IN THE DRIVE-THRU LINE. We haven't even reached the window to pay! Nearly an hour at the second location, on top of the time wasted at the first, all for a single Happy Meal. I understand restaurants get busy, staffing can be challenging, and employees have closing procedures. But this level of service is completely unacceptable. Ignoring customers who were already in line before closing and then having another location operate at an unbelievably slow pace is beyond frustrating. What's even more disappointing is that this is McDonald's. This is supposed to be FAST FOOD. There is absolutely nothing fast, convenient, or remotely customer-friendly about this experience. Both Cicero locations seriously need to take a look at their operations, staffing, and basic customer service. This was an embarrassing experience for such a well-established brand, and an absolutely unacceptable way to treat customers.
  • PF
    Paige Fagan
    Oct 20, 2026
    1.0
    The only reason I stopped today was bc I made a couple tips last night, at my non tipped job. Not one thing I ordered was right- they also told me the “frapp machine” was down- and gave me a hot coffee- when I told them I already paid for it…. Somehow they “figured it out”
  • JK
    Josh King
    Oct 9, 2026
    1.0
    Really bad service, no one is ever at the front counter. Even when it’s a less busy time they are extremely slow compared to other stores in the area. They block access to ketchup and are stingy and act annoyed when asked for some. Crew members arguing with each other. Trash cans over flowing with food as well as dirty parking lots. and when you finally get the food it’s looks like it’s been sitting for awhile. Poorly managed overall we visited 10-9-26 2:00 pm. Hopefully it gets better because we love the brand

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