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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(180 reviews)

Business Details

809B Route 50, Burnt Hills, NY
12019, United States
(518) 384-0038
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Burnt Hills, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
809B Route 50, Burnt Hills, NY
12019, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday5:00 AM - 7:00 PM
Sunday5:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 809B Route 50 in Burnt Hills, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.7
180 reviews
5 stars
76
4 stars
41
3 stars
21
2 stars
10
1 star
32
  • AV
    Arden VanNatten
    5 days ago
    1.0
    The ultimate one, two punch. If you want to start your day with slow service and some of the poorest customer service by miserable employees I highly recommend this location. Looking at the previous reviews it looks like many of you also experienced this joy.
  • JC
    Jing Carter
    Jul 30, 2026
    1.0
    I called to ask about an order I accidentally placed and the lady on the phone was rude for absolutely no reason. Didn’t end up getting the drink which was fine, but it’s nothing special. As someone else who works in customer service, I was not pleased and would not recommend going here if looking for a job. Very poor customer service. Would rather go to Starbucks.
  • MG
    Matthew Grayson
    Jul 16, 2026
    1.0
    This place repeatedly takes 10-15 minutes for a simple order with little to no people in the store. Every week we go the same day and whether there is 3 customers or 0 customers it takes 10-15 minutes. For a single 1.79 doughnut… this place sucks. Get some new management that actually knows how to handle time management
  • HH
    Hempire
    Apr 19, 2026
    1.0
    Staff was impolite, inexperienced and not welcoming. Store wasn't accepting mobile orders so I went in to order two beverages and use my $2 off $10 coupon on the app. I ordered a Chai latte to which I was asked 3 times what flavor of vanilla.. I used to work at DD, it's a chai concentrate+milk. We went back and forth over it when the female employee spoke up and corrected him. Then I was put on hold with the one minute hand gesture while a drive-thru order was taken. Swung back around and told me my total when I said I wasn't done ordering. Got a large frozen coffee, total was given and I showed the QR code for the coupon+ rewards. Couldn't accept the coupon and didn't know how to enter it, claiming it must be for online only when it states right there in store or online to which I pointed out. I have understanding and patience when someone doesn't know how to do something but it should be handled with professionalism and friendliness. Employee named Avery could use some training when it comes to addressing customers, how drinks are made and working the register. Second time here after the first experience was just as off putting and I won't be returning.
  • CP
    Chuck Pisano
    Apr 10, 2026
    2.0
    Had to wait while clerk was rummaging thru her pocketbook in back. Came out, was confused about my orders( 2 drinks). Rang me up, coughed in her hand, then made my drinks.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Burnt Hills, NY?

Dunkin' in Burnt Hills is open every day from 5:00 AM to 7:00 PM.

Does Dunkin' in Burnt Hills offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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