This profile is uncertified and using publicly sourced data
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Business Details
About
Mexican Restaurant
In December 2015, lloyd decided to open his first brick & mortar location after being in the food truck game since 2010. After becoming Buffalo's first food truck, lloyd quickly grew to a fleet of 4 trucks in 5 years.
After appearing on CNBC's Restaurant Startup in February 2015, lloyd announced he'd open his first Taco Factory, combining the food truck atmosphere with a full service craft cocktail bar on Hertel Avenue. Expanding on a street style taco & burrito menu featuring organic black beans & antibiotic/hormone free meats, owners Pete & Chris added Quesadillas, side salads & specialty offerings to the menu.
With a strong focus on food quality, lloyd continually expands the realm of what can be placed inside of a corn tortilla.
Location
Hours
Monday11:00 AM - 11:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 12:00 AM
Saturday11:00 AM - 12:00 AM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.