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McDonald's

3.5
(2,860 reviews)

Business Details

395 Flatbush Ave Exten, Brooklyn, NY
11201, United States
(929) 442-5594
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
395 Flatbush Ave Exten, Brooklyn, NY
11201, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 395 Flatbush Ave Exten in Brooklyn, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,860 reviews
5 stars
1,043
4 stars
619
3 stars
491
2 stars
217
1 star
490
  • PP
    pui pui
    4 days ago
    2.0
    Do they have AC here? It's always too hot to eat in there.
  • MS
    Madelyn Soto
    Jun 26, 2026
    1.0
    I visited this McDonald's expecting the same level of service I've received at other locations. When I approached the register, I was told that orders could not be taken there and that I had to use the kiosk instead. The issue was that the kiosk appeared to have several menu items unavailable in an inconsistent way. For example, the option for two fried apple pies was marked as unavailable, while the option for one fried apple pie was still listed. Because of this, we wanted to order at the register to confirm what was actually available and avoid any confusion. I've visited the Times Square location before, where employees were still able to assist customers at the register when needed, so I was surprised by the response. Rather than taking a moment to understand why we were asking to order at the register, the employee simply said, "All orders are at the kiosk,they take cash and card." What disappointed me most was not being directed to the kiosk, but the lack of customer service. A brief conversation to understand our concern would have gone a long way. Instead, the interaction felt dismissive and unhelpful, leaving us with a poor impression of the service. In turn I took my "cash and or card" elsewhere.
  • RP
    Rebecca Parsons
    Jun 24, 2026
    1.0
    Total chaos, staff avoid eye contact, 30m after ordering I asked if they had my order, girl just said "can't rush the process," 45m after ordering I managed to get another person's attn and she had no log of the order and took it upon herself to make it for me, she was cool Litter everywhere, signs that say "in progress" and "now serving" are seemingly just displaying random numbers Brutal visit! Godspeed if u go there
  • MM
    Mark McCalmont
    Jun 8, 2026
    1.0
    No cashier you have to use the kiosk and ride servers it’s always packed with school kids after 3:00 -5:00
  • ZS
    Zhanar S
    Jun 3, 2026
    5.0
    On June 3, 2026, my family and I visited the McDonald’s located at 395 Flatbush Ave Ext, Brooklyn, NY 11201. I would like to recognize an outstanding employee named Joseph. During our visit, my children had been using my phone, and the battery had died. I placed the phone on our tray while we were eating. Unfortunately, it became covered with used napkins and other trash, and my wife unknowingly threw everything away. After we left the restaurant, I realized my phone was missing. We quickly understood that it had most likely been thrown into the trash. I immediately returned to the restaurant and asked Joseph for help. From the very first moment, Joseph was calm, professional, and reassuring. He told me not to worry and personally helped search for the phone. Thanks to his patience, kindness, and dedication, we were able to recover it. What impressed me even more was that after finding the phone, he took the time to clean it for us. In today’s world, it is rare to meet someone who genuinely cares about helping others. Joseph demonstrated exceptional customer service, professionalism, kindness, and compassion. He turned what could have been a very stressful situation into a positive experience for my family. Employees like Joseph are a true asset to any business. I sincerely hope his outstanding work and character are recognized. He deserves appreciation for the way he treats customers. Thank you, Joseph, for your kindness and help. My family and I are truly grateful and will always remember your good deed.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 395 Flatbush Ave Exten in Brooklyn?

This McDonald's location operates 24 hours a day, 7 days a week, all year round.

Does this McDonald's offer drive-through service?

Yes, the drive-through is open 24/7 every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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