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Chick-fil-A

3.9
(114 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Brooklyn Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
31 Smith St, Brooklyn, NY
11201, United States

Hours

Monday6:30 AM - 11:00 PM
Tuesday6:30 AM - 11:00 PM
Wednesday6:30 AM - 11:00 PM
Thursday6:30 AM - 11:00 PM
Friday6:30 AM - 11:00 PM
Saturday6:30 AM - 11:00 PM
SundayClosed
11/26/20266:30 AM - 11:00 PM
11/27/20266:30 AM - 11:00 PM
12/24/20266:30 AM - 11:00 PM
12/25/20266:30 AM - 11:00 PM
12/31/20266:30 AM - 11:00 PM
1/1/20276:30 AM - 11:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 31 Smith St in Brooklyn, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

3.9
114 reviews
5 stars
64
4 stars
20
3 stars
3
2 stars
7
1 star
20
  • RF
    Ralph Franzese
    3 days ago
    2.0
    I recently visited the Chick-fil-A on Smith and Livingston to pick up breakfast for myself and a coworker. I spent $38, and while the food was good, the customer service was extremely disappointing. The employee who handled my order was outright rude. He seemed annoyed when I asked for the sauces that I had specifically requested with my order, and he was reluctant to provide napkins as well. I understand that mornings can be busy, but there is no excuse for treating paying customers with an attitude simply for asking for items they ordered. If you don't enjoy working mornings or dealing with customers, perhaps a customer-facing position isn't the right fit. I work hard for my money, and spending nearly $40 on breakfast should not come with the added frustration of being treated disrespectfully. I did reach out to corporate, and they responded with an apology, which I appreciate. However, I genuinely hope they take this complaint seriously and address the situation. An apology is nice, but what matters is making sure customers are treated with courtesy and respect moving forward. Especially in the Smith and Livingston area, there are plenty of other places to get breakfast. Good food is important, but customer service matters just as much. I hope management takes the time to address this issue because no customer should have to deal with this kind of attitude when spending their hard-earned money.
  • MA
    Megh Arya
    Oct 7, 2026
    1.0
    One of the worst chick fil a out there. I’m a regular cfa customer and haven’t had any issues most of the time. However this is close to my work and I regularly go there to get lunch. I always order online and do a pick up but everytime I have to wait for over 10 mins to get my order. The reason I’m writing this review is because the last time I ordered here online, they made me wait over 10 minutes, I got my order and got out. When I got back and opened my “Salad” it was missing the main ingredient the meat. How do you mess up a salad after you spent over ten minutes making it? And note it was just a normal salad no changes or nothing. I wish cfa does something and improves the customer service.
  • IY
    imani yazmine
    Sep 23, 2026
    1.0
    I ordered two of the chicken waffle sandwiches, waited 30 minutes just for me to get to work and there is just waffle, NO CHICKEN! Waste of time.
  • AA
    Ash
    Sep 10, 2026
    1.0
    No such thing as a preorder. Your food might be ready but the employees will refuse to acknowledge you and ignore you. You’ll be waiting the same amount of time as if you had ordered it. Awful service.
  • BA
    brooke allen
    Sep 3, 2026
    1.0
    jose cannot listen i said smores milkshake not cookies and cream no one said my pleasure </3

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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