Shaking Crab (Bronx)

Reviews

• GA

  Grace Akinbola

  3 days ago
  5.0
  Loved the service. Fast and efficient. Not only that the sauce was amazing and the food was well seasoned! Best I ever had. Lay and Salone were amazing servers for both drinks and food! Yall better keep them. Charles the security guard was very polite and welcoming. All three made the experience great for me 👏👏👏
• JG

  Jason Greene

  Jun 16, 2026
  3.0
  Food was great, worst service ever. Went last Wednesday, they forgot my appetizer, gave me a can of soda without a straw or cup or ice, left us sitting there waiting for very long stretches. Also one waitress told us the table we requested was not going to be used, another waitress seated a group at that table 5 minutes later. Took us roughly 2 hours from being seated to leaving, and at least 25 minutes of it was because we were unattended and just sitting and waiting for the check. Also the same waitress who didn't put in our appetizer order forgot my refill after she said she'd be right back with it. Also forgot my wife's lobster tail but brought it eventually. Service was less than one star honestly but the food was good. And I almost forgot, they had the gall to charge a service fee for 2 people. And that fee did not cover gratuity. Usually a service fee is reserved for large parties, this fee seemed egregious especially when everyone I interacted with tried to do less than the bare minimum.
• SS

  SGEE247

  Jun 12, 2026
  2.0
  Shaking crab, Shady business!! It's just not worth it, from the lack luster customer service, to the wait-serve time of the AYCE system and small portion size. Save your time and money, and make your own crab at home. They charge a mandatory ridiculous amount of service fee on top of a high sales tax, with the audacity to ask for gratuity. The only thing shaking, was my nerves and wallet.
• CM

  Cindy Melendez

  Jun 10, 2026
  1.0
  The worst restaurant I have ever visited. There were only around 10 customers inside, and many tables were available, yet I was not allowed to sit where I wanted. The staff insisted that I sit in a specific area for no apparent reason. The restaurant has a large seating capacity, so this policy made no sense and felt very unfriendly. Poor customer service and an unpleasant experience overall. I will not be coming back. Bad service
• TA

  Tais Alvarez

  Jun 6, 2026
  1.0
  This place continues to go downhill when it comes to customer service. They also decide what to serve you even if you paid for extras. The owner answers the phone and promises a refund but ends up not following through. I can’t even see my past orders because they ensured to wipe my online account (is like they get upset for asking about your order, and that’s if they answer, 9/10 they won’t even bother). If you want your money’s worth, take it where you’ll at least be valued as a recurring customer.