Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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I’m very disappointed with my experience at this McDonald’s. I placed a mobile pickup order for a Big Breakfast with Hotcakes, but when I got home, I realized the hotcakes were missing. I had to walk all the way back to the restaurant with my food.
When I explained the issue, the employee first told me the meal did not come with hotcakes, even though it clearly said “Big Breakfast with Hotcakes” on my receipt. A manager then handed me pancakes in a separate container that appeared to have been sitting out, with no apology.
Since my food was already cold from having to walk home and back, I asked for the meal to be remade fresh. Instead, the employee took the food I had already brought home back into the kitchen and had someone combine the items into one container, then gave it back to me within a minute.
This was extremely disappointing and concerning from a food-safety standpoint. Once food leaves the restaurant, it should not be taken back into the kitchen and repackaged, especially instead of being remade fresh. The lack of apology, poor customer service, and unsanitary handling made this a very frustrating experience.
SS
Suany Stroud
2 days ago
5.0
I placed a mobile order for Burnside and accidentally selected the wrong address. When I got to Burnside, they sent me to Mt. Eden which was also incorrect. I was frustrated at first because I didn't know how to cancel or get a refund and the app would not even allow me to place a new order. At the drive thru at McDonald's we were serviced my Dilan, who not only provided great customer service but also assisted me with the issues with the app. He was friendly and our order came out quickly. Cannot sing his praises enough! This man needs a raise!
GS
gulam sarkar
May 4, 2026
5.0
Better than most mcdonalds.
JT
jay tromaine
Apr 29, 2026
2.0
Very rude. I didn't receive a napkin in my bag with my food and when I asked for one I was given an attitude. Stay away and go to a different location
What are the operating hours of the McDonald's at 1 W Mount Eden Ave, Bronx?
This McDonald's location is open 24 hours a day, 7 days a week.
Is the drive-thru at McDonald's in Bronx open all day?
Yes, the McDonald's drive-thru is open 24/7 every day of the week.
What delivery services does McDonald's at 1 W Mount Eden Ave offer?
They offer delivery with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food online or via an app for this location?
Yes, you can order through their delivery website or via the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full McDonald's menu for this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is WiFi available at McDonald's in Bronx?
Yes, this location offers WiFi for customers.
Which nearby train stations can help me get to McDonald's at 1 W Mount Eden Ave?
The Mt. Eden 4 train station and the MTA Subway at Mount Eden Ave (4) are nearby and convenient for reaching this McDonald's.
Are there other dining options near McDonald's at 1 W Mount Eden Ave?
Nearby dining options include Empanadas King, Little Caesars Pizza, Seafood House, China Wok Chinese Restaurant, and Tia Clara's Dominican Cooking.
What entertainment or shopping places are close to McDonald's at 1 W Mount Eden Ave?
You can visit the Crush Bar and Lounge, 27 Sports Bar & Cafe, The Village retail store, and the Mount Eden Florist nearby for entertainment and shopping.
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