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FreshDirect is a New York-based online grocery delivery service founded in 2002. As a pioneer of online grocery shopping, we’re proud to say that we’ve been delivering the best in-season picks, local goods, chef-prepared meals, and favorite brands to homes and offices in the Bronx.
By building deep and direct relationships with farmers and producers and investing in the best technology, we’ve been able to deliver the freshest food to our customers in record time.
We are 100% committed to providing the freshest food with the best possible customer experience—check us out today!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.