Dunkin'

Reviews

• TC

  Tracy Chan

  Mar 20, 2026
  3.0
  Workers seem nice na friendly but my drink was mediocre. I ordered a small iced matcha latte with protein milk and 1/3 of the drink was straight foam, (didn’t ask for any add ons or cold foam).
• KF

  Kevin Fitzgerald

  Mar 11, 2026
  5.0
  Great service friendly New York people
• AA

  Ash

  Jan 31, 2026
  2.0
  I order my food online and went into the store once it confirmed it was ready for pickup. I waited a little bit because i know how the online orders be they don’t get them right away or they are dealing with in person orders i get it. But after waiting a few i asked about my order and was told they didn’t get it and that there was nothing they could do. I tried showing them the app order and number to see if they could find it that way or something but they weren’t trying to help me at all and just kept saying “we can’t help you we can’t help you leave”. I feel like that was very rude and the least that could’ve been done since i order on the app was make my order since i clearly paid for it and my card got charged for the order or at least find a way to get me a refund. I know the job can be hard sometimes but there is absolutely no need to come at a customer rudely when they are coming with respect. Now i must call my bank to see if i can get my money back!
• II

  Izzy

  Jun 4, 2022
  1.0
  Broken Dunkin customer service is horrible. First all when you go in at 5:30 they already got the drapes down saying it’s no more donuts but you see them taking out big clear plastic bags of donuts! They making the donuts around 3:00 before then it’s already empty. When you ask if there’s any donuts they give attitude like how disgusting can you be? Don’t like your job QUITE!!! don’t even get me started when you call the store and they don’t answer. Starbucks will always be front like no wonder the city commissioner calls it broken Dunkin’!!!