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Baskin-Robbins

3.6
(57 reviews)

Business Details

1694 Islip Ave, Brentwood, NY
11717, United States
(631) 231-0500

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1694 Islip Ave, Brentwood, NY — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1694 Islip Ave, Brentwood, NY
11717, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 1694 Islip Ave in Brentwood, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

3.6
57 reviews
5 stars
26
4 stars
12
3 stars
3
2 stars
2
1 star
14
  • GG
    Gina Giamundo
    Jun 7, 2026
    1.0
    Extremely disappointing and honestly dangerous. I ordered the Jamaica non-dairy ice cream because I have a dairy allergy. My husband ordered Oreo, which contains dairy, and both containers were handed to us completely unlabeled. After taking a few bites, it became obvious that I had been given the wrong ice cream. For someone with a food allergy, this isn’t a minor mistake—it can be a serious health risk. Proper labeling and order verification should be a basic standard, especially when non-dairy items are ordered. To make matters worse, I immediately tried calling the store to let them know, but the phone number doesn’t even work, leaving no way to report the issue or prevent it from happening to someone else. If you have a food allergy or dietary restriction, please be extremely cautious ordering from this location. This experience was unacceptable. Attached is the photo of the regular dairy Jamoca icecream.
  • JH
    Jovie Hernandez
    Jun 6, 2026
    1.0
    Terrible service. Took hours to make my order, unprofessional. Young kids lol
  • EW
    Evangelist Margaret White
    May 23, 2026
    1.0
    I went to this baskin Robbins around 9:45 its supposed to be 24 hrs and they practically had no donuts. So I tried to order a milkshake and I like my milkshake with less milk and they wanted to charge me extra for LESS milk. I ended up leaving with nothing. I guess customer service is not a priority here. I will not be returning there. I am extremely disappointed
  • VJ
    Valarece Johnson
    Aug 5, 2022
    1.0
    Worst experience I have ever had. I visited Baskin Robbins tonight as I wanted some ice cream. I went into the store and there was a line on the Dunkin side. I was ordering ice cream so I asked the store clerk behind the Baskin Robbins ice cream counter which line I had to stand behind. The ice cream store clerk ignored me 3 times when I asked her what line did I should stand by. She said to me “why are you screaming?” and I was shocked by her response to me. SHE CONTINUED TO SAY” go stand on the line like everybody else.” I can go to any Baskin Robbins. I am visiting my family while I am here in NY. I am appalled at this woman’s behavior. I will never go to this Baskin Robbins ever again. I was ignored and treated like trash. When I got the ice cream home, the ice cream tasted like it was melted and frozen again. Disgusting!!! I ordered chocolate cookie dough. It was utterly gross. I cannot believe I spent money at this store. Won’t be back and will tell my family never to go to this store again.
  • AA
    Annah
    Apr 17, 2019
    1.0
    This is the 3rd Dunkin donuts that I went to and saw someone take out the garbage, go straight to the counter and serve people without washing their hands. I'm starting to think Dunkin donuts is a really nasty place, how can you prepare food for people without washing your hands smh!

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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