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McDonald's

3.6
(706 reviews)

Business Details

2250 31st St, Astoria, NY
11105, United States
(718) 932-8690
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
2250 31st St, Astoria, NY
11105, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 12:00 AM
Saturday6:00 AM - 12:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2250 31st St in Astoria, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
706 reviews
5 stars
289
4 stars
141
3 stars
124
2 stars
38
1 star
114
  • CL
    Crystal Leon
    Oct 19, 2026
    1.0
    They kicked me and my friend out for NO REASON he told us we couldn’t be here THSTS MAD
  • PA
    Patricia Arrunategui
    Oct 3, 2026
    1.0
    The managed her name is MASUDA I would like to file a formal complaint regarding the extremely unprofessional and unacceptable customer service I received at this McDonald’s location. I visited the restaurant intending to use my McDonald’s Rewards points. However, the manager handled the situation in a disrespectful, dismissive, and completely unprofessional manner. She refused to allow me to use my rewards, stating that the code was not working and that I could not use my points to order more than one item. When I attempted to explain that the rewards were available in my account and that I was trying to use them in accordance with the McDonald’s Rewards program, she made no genuine effort to assist me, clarify the policy, or resolve the issue. Instead, her attitude was rude and condescending. Rather than providing professional customer service, she treated me as though my concern was an inconvenience. Her behavior was especially unacceptable because she was the manager and should have been setting the standard for respectful and effective communication. Unfortunately, she demonstrated the opposite. The issue was not simply that I was unable to use my rewards. The most troubling part was the way I was treated while seeking assistance. A manager should be capable of explaining company policies calmly, addressing technical problems appropriately, and treating customers with basic courtesy. In this situation, she failed to do all three. Another customer who witnessed the interaction also commented that the treatment and customer service were horrible. This reinforces my concern that the problem may not have been an isolated misunderstanding, but rather a broader issue with the way customers are being treated at this location. I find this experience particularly disappointing because McDonald’s is a major company with clear expectations regarding customer service and professionalism. Customers should not be made to feel embarrassed, dismissed, or disrespected when asking for assistance with a company rewards program. I strongly request that this incident be investigated, including the manager’s conduct and the way McDonald’s Rewards issues are handled at this location. Appropriate corrective action and customer-service training should be provided, particularly to management, so that other customers are not subjected to similar treatment. I would appreciate a written response explaining how this complaint will be addressed and what steps will be taken to prevent this type of conduct from happening again. Thank you for taking this matter seriously.
  • OC
    O C
    Oct 2, 2026
    5.0
    Did take out didn't dine in
  • DD
    durag
    Oct 2, 2026
    1.0
    The security guard there was incredibly rude and disrespectful, he was harassing me and other people saying if we were under 18 and to show him our ID. I refuse because Im not going to hand a random stranger my id. Then he proceeded to call me a "little boy" and to "order and get out" what!!! Worst place ever, do not go to this mcdonalds chain.
  • JC
    Jeff Covello
    Sep 20, 2026
    2.0
    This ‘fast food’ place takes 15-20 minutes to make a basic order. I have no idea why it is always so slow in here. They pay no attention to what they’re doing. You can see them looking at your ticket 10 or 15 times to figure out what is supposed to go in your bag. They will pour your drink as soon as you submit your order and then just let it sit there and have the ice melt in it while they take 15 minutes to scoop some french fries into a box for you. They never seem to have french fries already made. It seems like every single time somebody orders food it occurs to them that they need to put a basket of french fries down. Everybody who works here is rude on top of it. It’s honestly impressive how terrible this place is.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Astoria?

McDonald's in Astoria is open daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Are delivery services available at this McDonald's location?

Yes, delivery is available every day from 6:00 AM to 11:00 PM, with extended delivery hours until midnight on Fridays and Saturdays. They offer same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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