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McDonald's

3.4
(1,037 reviews)

Business Details

3120 Niagara Falls Blvd, Amherst, NY
14228, United States
(716) 213-0014
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3120 Niagara Falls Blvd, Amherst, NY
14228, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3120 Niagara Falls Blvd in Amherst, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,037 reviews
5 stars
332
4 stars
212
3 stars
215
2 stars
80
1 star
198
  • AM
    Aaron Miller
    3 days ago
    3.0
    Its McDonald's, that's all.
  • JJ
    Jordan
    Aug 19, 2026
    1.0
    Awful aervice, no line food took forever, rude mamager, refused to give me food after i paid.
  • SG
    Storm Geten
    Aug 7, 2026
    1.0
    I had placed my order at a kiosk and it asked for a table number. After some time, a worker places my order on the counter says, "All right. You are all set." Usually they bring the food over. I had chosen a close table. I have not been able to move a lot so this is why I had chosen this method. It had taken me a couple minutes to get up and obtain my food. To top it off. Another person had placed his order. He did the same as I did. But they brought him, his food to him. I am unsure if it was due to different people but I feel this was targeted due to how I am or my skin color.
  • SR
    Steve Roberts
    Jul 25, 2026
    1.0
    The blvd. McDonald's was dirty, there was garbage all over, all the counters were dirty, the help was confused and helpless, three type of managers and they couldn't solve the food problems. We had to wait a long time for the food. The food was cold, too much sauce on the big Mac. The thing you salivate for is the fries and they were cold. The thing tat was amazing is the managers had no explanations, so the sent a window guy out to explain that they couldn't help the situation and didn't know how to solve all the problems that they were having. What really saddened me was they don't have senior discounts or military discounts! There was garbage overflowing all over! You could see the confusion in the back, and there was a backup of door dash people that had wrong orders. All a sad statement for once McDonald's experience!!!
  • NG
    Nick Gundersen
    Jun 20, 2026
    2.0
    To start off, I rarely make complaints about places or people, especially fast food. I know what it's like to deal with these issues. However, one thing that has been getting on my nerves with this location is how they handle the drive through. For some reason, when they get busy enough, they seem to not understand how to alternate between lanes. This has been a problem for God knows how long, and will happen at any time of the day, and in any lane. Of course it might just be personal bias, but nearly every time it happens, it always seems to happen as soon as I get up to the speaker. Everyone else in both lanes will get taken care of, but as soon as I get up, that lane will just stop getting asked orders. Mind you, I don't know anyone who works there, or have anything on my vehicle that would invoke any kind of issue like that. But, it seems to happen nearly every time I go there. It's actually rare for me to get into a lane, and it doesn't stop as soon as I get to the speaker, than it is for the other way around. It's been bad enough that I've personally been yelled at by other customers because it looks like I'm sitting there, when in reality I'm just being ignored. The last time I was there, I got sick of waiting, and seeing like 4 cars in the other lane, who came way after I did, getting their orders in, and I chose to go inside. I made my order on the machine, but was able to make a complaint to someone who I think was the manager. I tried to quickly explain the issue, but was aggressively responded to about how I was holding him up, he was short staffed, and the guy on the drive though was new. The conversation was like 2 minutes at best, and I can understand being understaffed and having a new guy. What I can't understand is why one lane gets ignored randomly, why it always feels like it happens as soon as I get there, and for the love of God why the employees refuse to alternate between the lanes. I shouldn't have to wait for 4+ cars, who came after me, to get my order in.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3120 Niagara Falls Blvd, Amherst, NY?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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