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McDonald's

3.4
(1,027 reviews)

Business Details

3120 Niagara Falls Blvd, Amherst, NY
14228, United States
(716) 213-0014
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3120 Niagara Falls Blvd, Amherst, NY
14228, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3120 Niagara Falls Blvd in Amherst, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,027 reviews
5 stars
330
4 stars
208
3 stars
214
2 stars
80
1 star
195
  • NG
    Nick Gundersen
    Jun 20, 2026
    2.0
    To start off, I rarely make complaints about places or people, especially fast food. I know what it's like to deal with these issues. However, one thing that has been getting on my nerves with this location is how they handle the drive through. For some reason, when they get busy enough, they seem to not understand how to alternate between lanes. This has been a problem for God knows how long, and will happen at any time of the day, and in any lane. Of course it might just be personal bias, but nearly every time it happens, it always seems to happen as soon as I get up to the speaker. Everyone else in both lanes will get taken care of, but as soon as I get up, that lane will just stop getting asked orders. Mind you, I don't know anyone who works there, or have anything on my vehicle that would invoke any kind of issue like that. But, it seems to happen nearly every time I go there. It's actually rare for me to get into a lane, and it doesn't stop as soon as I get to the speaker, than it is for the other way around. It's been bad enough that I've personally been yelled at by other customers because it looks like I'm sitting there, when in reality I'm just being ignored. The last time I was there, I got sick of waiting, and seeing like 4 cars in the other lane, who came way after I did, getting their orders in, and I chose to go inside. I made my order on the machine, but was able to make a complaint to someone who I think was the manager. I tried to quickly explain the issue, but was aggressively responded to about how I was holding him up, he was short staffed, and the guy on the drive though was new. The conversation was like 2 minutes at best, and I can understand being understaffed and having a new guy. What I can't understand is why one lane gets ignored randomly, why it always feels like it happens as soon as I get there, and for the love of God why the employees refuse to alternate between the lanes. I shouldn't have to wait for 4+ cars, who came after me, to get my order in.
  • MJ
    Matt Jensen
    Jun 20, 2026
    3.0
    Its McDonald's
  • EA
    Edin Asipi
    Jun 13, 2026
    1.0
    I ordered two breakfast sandwiches to go it took over 20 minutes to get them ready and it wasn't even that busy there is no reason for that
  • RP
    ryan paulin
    May 22, 2026
    1.0
    Wait time took forever, the employees were rude and moping around the back watching me stand a the counter waiting, food was just about ok.
  • TT
    TJ
    May 15, 2026
    1.0
    I frequent this location often, but never again! The staff is unfriendly, unprofessional, and just rude. Orders are frequently missing items, that take way too long (for breakfast it took over 15 minutes, and they had a full staff and almost no drive-thru traffic) and the staff simply does not care.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3120 Niagara Falls Blvd, Amherst, NY?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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