Location.com logo
Brand Certified

McDonald's

3.7
(2,098 reviews)

Business Details

3400 Sheridan Drive, Amherst, NY
14226, United States
(716) 837-1373
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3400 Sheridan Drive, Amherst, NY
14226, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3400 Sheridan Drive in Amherst, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
2,098 reviews
5 stars
832
4 stars
463
3 stars
358
2 stars
159
1 star
286
  • AP
    Ari Pinzone
    1 day ago
    1.0
    Don’t know what’s wrong with this location, people apparently don’t know how to count lmfao. Asked for 2 large fries in a delivery order and got one medium fry?? 😭 like do you guys have kindergarteners working there? It’s no wonder why yall are stuck working there 😂
  • SK
    Sue Keating
    Oct 28, 2026
    5.0
    I have been to many McDonald's but the employee that waited on me was by far the top fast food staff member I've ever seen. My friend was post surgical and groggy but hungry. We were treated with much respect and she assisted us in every way. I regret not getting her name.
  • SZ
    Steven Zeng
    Oct 25, 2026
    1.0
    Yeah so, first of all, lobby should be open if it’s normally open. Being short staffed doesn’t mean you get to close the lobby. Lots of customers and delivery drivers are affected by this. Simple orders are taking longer to be served than a full family meal at a sit down restaurant. And being short staffed is a management problem. I remember running an entire McDonald’s by myself, one manager, and one other worker when I was in HIGH SCHOOL, and yes, the lobby was open. One would manage the drive thru, one would manage fry and grill, one would manage assembly. And move around and be flexible when needed. No excuses.
  • CG
    cosmos gaming
    Oct 21, 2026
    1.0
    I am writing to formally complain about a recent experience at one of your restaurants and to request a full refund. I placed an order through the McDonald’s mobile app and proceeded to the drive-thru to collect it. I waited approximately 20 minutes in the drive-thru line. When I finally reached the window, a team member informed me that my order had not been processed and instructed me to go back to the end of the line and start over. This was extremely frustrating. I wasted a significant amount of time through no fault of my own, and the inconvenience was completely avoidable. The order was placed correctly via the app, yet it was not handled properly by the restaurant.
  • RR
    Ryan
    Oct 14, 2026
    1.0
    Congrats. You officially my first bad reveiw. I dont bother with this stuff but yall have me so hot i almost reached in the window. Hey if its too hard and complex for yall to handle 2 drive thru mics......please take a sawzall and cut one down. Its not the first time this has happened. Sat there.....boxed in at this point so couldnt leave. Yall took 5 cars. Then the mic chirped.....finally they are gunna take mine....."hi welcome to McDonald's can you please hold one second" and the proceeded to take another 3 cars from the other line....absolute trash. Ill be sending that dashcam footage to corporate. And then on top of it the food was ice to the touch.....just tossed it out. Was gunna complain but if i step foot on that property its gunna burn. Ill make the drive for my corporate order from now on. Whenever its a 100$+ order yall are right on it and "perfect" but anytime its me grabbing something quick with the kids because we are busy its treated like trash. Ill be sure to circulate that footage too. Count your days.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Amherst location?

McDonald's Amherst is open 24 hours a day, 7 days a week.

Does the McDonald's Amherst offer delivery service?

Yes, McDonald's Amherst offers delivery service 24/7, including no-contact options and same-day delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: