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Five Guys

4.3
(981 reviews)

Business Details

1551 Niagara Falls Blvd, Amherst, NY
14228, United States
(716) 424-0129
https://restaurants.fiveguys.com/1551-niagara-falls-blvd

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1551 Niagara Falls Blvd in Amherst is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1551 Niagara Falls Blvd, Amherst, NY
14228, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 1551 Niagara Falls Blvd in Amherst, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

4.3
981 reviews
5 stars
610
4 stars
203
3 stars
77
2 stars
29
1 star
62
  • DP
    Dhairya Panchal
    Sep 27, 2026
    5.0
    I was visiting Baffilo NY and I had food at this location let me just say this I had five guys in my home country Canada but food at this location was sssooooppeerrrrrr amazzzzzzzing I don’t think I ever had just great experience with this chine before
  • JK
    Jen K
    Sep 19, 2026
    1.0
    I ordered online for myself and my daughter. I placed the order around 7:30pm last night. The order was supposed to arrive before 8:30pm. At some point, the app said the order was being picked up to be delivered. The screen never changed. I called shortly after that to see if the order was still there and they told me that they had cleared the tablet so it would no longer update the status, but that my order was on the way. I called about an hour later and spoke to the same man. He again stated that the order was on the way. I told him he said that an hour ago and asked if it was just sitting on the counter getting cold. At that point he went to look for the order. Told me the food had not been started yet, but that it would be sent out when it was done. He also told me they had over 100 orders waiting. I asked if I should come down there and he said it would not help. He said if the delivery person was there, he would expedite the order. I asked when they closed and he told me 11pm. I asked if we would receive the order and he said he would not be able to promise me anything. He then said I would have to contact the app for a refund or call corporate. I received email at 11:15 pm that my order had been canceled. I still have not received a refund. Update: one week later there was still no refund. I had to dispute the charge with my credit card company.
  • EE
    elidabriana
    Aug 28, 2026
    5.0
    We came in and the staff are always so kind and wonderful. Even when it’s absolutely slammed, they are so friendly! Today our ticket accidentally must’ve gotten missed. People came and went after us while we waited. After 20 minutes went by we went up and asked if we were skipped. After searching for our order and realizing our ticket was gone Luz and Maries immediately apologized profusely and got everyone to quickly race together and remake our ticket. They offered us a milkshake while we waited but we declined. Our food came out quickly, piping hot, and perfectly correct. Both girls each came out separately and apologized again. We didn’t mind! Accidents happen! But it was soooooo sweet and so kind of them. So many times people don’t take accountability but it was so kind and the customer service was so noticed. Another woman (I didn’t catch her name I apologize) also apologized as well. This location may have overflowing trash cans pretty often, but it’s because it’s always slammed in here. But I choose this location over any other because the customer service is unmatched!!!!!
  • OL
    Onyou Lee
    Aug 17, 2026
    5.0
    I loved the cashier’s welcoming service. Do not go to shack shack nearby, customer service terrible. Come to this place instead!
  • TS
    Traci Sunstrum
    Jul 16, 2026
    5.0
    I was there tonight. It was a busy night. RUBEN was on duty and took care of an issue I had with perfect professionalism. I loved the burgers before, but Ruben made me love them even more!!! This was on July 16th, 2026 Amherst, NY . Thank you, Ruben!!!!!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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