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Brand Certified

Chipotle Mexican Grill

3.5
(1,482 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
1643 Niagara Falls Blvd, Amherst, NY
14228, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 1643 Niagara Falls Blvd in Amherst, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.5
1,482 reviews
5 stars
584
4 stars
315
3 stars
139
2 stars
88
1 star
356
  • TS
    Tyler Sivvy
    6 days ago
    1.0
    The food here is usually good but the service is absolutely terrible. On multiple occasions I've been stuck in the drive through carry out lane for way longer than I should have. There is always a worker there but they will not acknowledge new cars at the window, instead making food. The best part is there will be 5-10 finished orders waiting there and at least that many cars in line but no rush to get people the food they have already paid for. I've wasted my lunch away one too many times with this trap of a location.
  • GO
    Guillermo Osorio
    Aug 6, 2026
    1.0
    Worst service ever I don’t know her name but the main server is the worse server ever. She has messed up all our lunch together with my family when we were just trying to have a good time at chipotle. She was very rude and served nothing she gave us half scoops for everything and after all she still was a rude person talking back and being mad. The cashier however saw the situation and was a very nice women. Do not come here worst service ever and it’s not worth your time.
  • NN
    Namita Nair
    Aug 3, 2026
    4.0
    When we went there , it was peak lunch time and hence the place had a line up. Felt like the food was cold which is not the same case with their other branches. Service was slower than what it should be considering they are simply assembling the bowls . It looked as if the staff seemed to be a bit overwhelmed by the crowd. Apart from it being cold, the taste was still great.
  • PM
    Paul Marra
    Aug 1, 2026
    1.0
    The absolute slowest chipotle I’ve ever seen. It took 5 minutes per person. More people left the restaurant in the half hour that I waited for my food than got served. Whom ever owns this location must be absolutely sick over the lost revenue. Torturously slow and underwhelming.
  • HH
    Hannah
    Jul 25, 2026
    1.0
    Your employees are lazy, ignorant and rude. they stand there while they have a line up out the door, one employee was standing around talking to her significant other while people were waiting to be served. my bowl was a pile of sour cream and mush. they were so careless when it came to customers. got laughed at while i was walking out the door by YOUR EMPLOYEE because of their lazy work. get better people to work👍👍

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Niagara Falls Blvd serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Amherst?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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