Herbie’s Burgers Lark is your go-to destination for mouthwatering Grass-Fed Smash Burgers, hand-cut fries, and creamy milkshakes in the heart of Albany. Built around classic American comfort food with a New Wave attitude, Herbie’s serves 100% organic grass-fed beef, house-made sauces, and vegan options for almost everything on the menu. Whether you’re stopping in for a quick bite, late-night fries, or a shake, Herbie’s Lark delivers bold flavor and good vibes every time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.