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Five Guys

4.4
(1,333 reviews)

Business Details

1512 Western Ave, Albany, NY
12203, United States
(518) 452-6066
https://restaurants.fiveguys.com/1512-western-ave

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1512 Western Ave in Albany is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1512 Western Ave, Albany, NY
12203, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 1512 Western Ave in Albany, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

4.4
1,333 reviews
5 stars
836
4 stars
330
3 stars
96
2 stars
27
1 star
44
  • BW
    Brittany Wade
    2 days ago
    5.0
    This location had such a great team collaboration: they were helping each other and did not leave any customers unattended for an unreasonable amount of time 👏🏽👏🏽 The man who took my order (cashier) made eye contact with me, listened well, entered my order quickly & accurately, I didn't have to repeat myself, and he told me my order number as he handed me the receipt, so I wouldn’t forget it and I knew what to listen for when called #convenient #qualitycare The woman who was calling orders (bagger) was quickly fulfilling orders, she was attentive to the flow of the tasks that had to be completed in each workspace, she had a loud and clear voice when calling out the order numbers; so, when she finished bagging my order, and called out for it, I heard her clearly. I approached her to say thank you, but also let her know that I was waiting for a milkshake as well. She instructed me to meet her at the milkshake station and that she would be right over to make my shake. As she continued to complete bagging up more orders but with a steady and fastened pace that made me feel assured that she would get back to me. I walked over to the milkshake station, the same gentleman who took my order decided to assist me and not keep me waiting, he made my strawberry chocolate milkshake to perfection and I couldn't have been a happier customer with the swiftness my transaction, how smoothly the team operated and of course, the quality taste of my bacon burger (All The Way as if there is any other way lol), fries and milkshake! Biggest Service Note here: the staff didn't leave any customers hanging, or ready to leave the restaurant without a delicious meal to enjoy. Customer satisfaction at its finest! The burger was truly exquisite and the service? Out of this world ⭐️⭐️⭐️⭐️⭐️
  • BG
    Brian Ginett
    Jun 11, 2026
    4.0
    Food, no surprise good quality but a little pricey. People are nice and friendly and service is very efficient.
  • JD
    Joey D
    Jun 6, 2026
    1.0
    food was great service was not. will not be returning to this location, stand there at pick up for 10 minutes and look dumb until someone decides to help you. i don’t think i’ve ever felt so unwanted inside a place in my life. worst part is they didn’t even have any orders place was empty!
  • CC
    Chris
    Jun 1, 2026
    1.0
    This is the first time i’ve ever done a review. The staff is TERRIBLE. Avoid this location.
  • NB
    Nathan Bantle
    May 24, 2026
    1.0
    Horrible staff. Staff refused to provide water cups. When attempting to just bring in my own cup for water I was told that’s a violation. First bad experience at a five guys. Tarnishing the great name!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
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