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Brand Certified

Chipotle Mexican Grill

3.2
(901 reviews)

Business Details

1475 Western Ave, Albany, NY
12203, United States
(518) 459-1025

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1475 Western Ave, Albany, NY
12203, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.2
901 reviews
5 stars
315
4 stars
154
3 stars
88
2 stars
75
1 star
269
  • CM
    Charnelle Musser
    4 days ago
    2.0
    As a customer, I stopped coming to this specific location because they always seem to be out of multiple toppings. As a dasher, I hate this location just as much. There's always obnoxiously long wait times and the employees never provide much explanation as to why other than "we're working on it." So, then why the continuous 30-40 minute wait every time I'm forced to come to this location to pick up food? On top of that, on this particular pick up, a father was there with his two children who were acting rather rambunctious. They were climbing all over the tables to sit on them and play on them with their shoes ON. None of the employees said anything to them or attempted to wipe the tables.
  • AK
    Akshat Kansara
    May 13, 2026
    1.0
    Worst service. Unclean tables, when asked to clean, was given excuse that there is no staff to work (but could clearly see inside people chilling inside). Was given a smaller glass for the drink saying they are out of larger glass even after charging for large drink.
  • JM
    J Murphy
    May 6, 2026
    1.0
    Food is not ready 30 minutes past the specified pickup time (on multiple occasions, with order placed an hour prior), the place is a disaster, the person calling out names when an order is ready can't be heard 3 feet away over the way too loud music. Everyone needs to be fired and start with a crew that wants to get orders out the door.
  • AA
    Alexis
    May 3, 2026
    1.0
    I placed an order today around 6:30pm with a pick up time of 6:50pm. It was a bowl, a bag of chips, and a small drink. I didn’t get it until around 7:50pm. The employees did not once change their gloves (you can see them in the back making the online orders) and the lobby was dirty. When I did finally receive my order and I went to make my drink, there was no ice, no forks, no lids, no straws. The employees were working nonstop the entire time, so my complaint isn’t really them. They did their best with the amount of orders they had. They are clearly understaffed for this level of productivity.
  • KK
    Kristine Kim
    May 3, 2026
    1.0
    I ordered for pickup at 7:00, was told it would be ready by 7:10. At 7:40 it still wasn’t ready and I went up to the front and asked when it would be ready- they said they didn’t know. There were a lot of workers at this time. This is very poor service and organization. I am very disappointed.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Stuyvesant Plaza?

Chipotle Mexican Grill at Stuyvesant Plaza is open daily from 10:45 AM to 11:00 PM.

What types of food can I expect at Chipotle Mexican Grill?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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