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Chick-fil-A

4.2
(373 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Albany Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
944 Central Avenue, Albany, NY
12205, United States

Hours

Monday6:30 AM - 12:00 AM
Tuesday6:30 AM - 12:00 AM
Wednesday6:30 AM - 12:00 AM
Thursday6:30 AM - 12:00 AM
Friday6:30 AM - 12:00 AM
Saturday6:30 AM - 12:00 AM
SundayClosed
9/7/20266:30 AM - 12:00 AM
11/26/20266:30 AM - 12:00 AM
11/27/20266:30 AM - 12:00 AM
12/24/20266:30 AM - 12:00 AM
12/25/20266:30 AM - 12:00 AM
12/31/20266:30 AM - 12:00 AM
1/1/20276:30 AM - 12:00 AM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 944 Central Avenue in Albany, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.2
373 reviews
5 stars
254
4 stars
43
3 stars
20
2 stars
12
1 star
44
  • MC
    Madeline Craven
    Aug 14, 2026
    1.0
    I don’t understand how difficult it is to put 2 deluxe chicken sandwiches with bacon, 2 med fries, and some sauce in a bag with 2 dr pepper but apparently very. I was ordering through the speaker due to it raining outside which is understandable, but I guess the employee had a hard time hearing me. I tried to order the exact same 2 meals and they only heard one. I asked to make it 2 because it was for me and my husband and we get the exact same thing. I was then told “you only said one and I asked if that was everything” from the employee with some attitude instead of “I must have misheard that, let me get that fixed”. So then after asking for another one of THE SAME meal, it came to a different total than the first which wouldn’t make sense if they ARE THE SAME. I asked why the total was different when it should’ve been the same and was told, “you said original not deluxe”. I’m fairly certain I would know what I ordered and said but the employee is always right in this restaurant. I was then asked to pull to the window with more attitude and did so to be gawked at before pulling up and receiving more attitude. This is where it could have been resolved and left as a simple misunderstanding and miscommunication, but not today. When we got to the window I specified we wanted 2 of the exact same meals and were met with an attitude that implied I’m inconvenient for wanting the order I’m paying for to be correct. The card was handed over to pay and the girl (think her name is teresa but could be wrong, shes the young lightskin girl with the snarky attitude and I guess what you can call a bun) pays for the first order and gives the card back before giggling and acting as if she simply just forgot to pay for the second one like we didn’t just go over this. I asked for the manager (possibly sean but not too sure with that, the younger white boy with brown hair and lack for care of his job) he came and pretty much asked “what do you want me to do about it”. I feel like the training for a manager would entail the solution for this situation but maybe he just missed that day. I shouldn’t have to tell a manager he needs to address his employees attitude because that should be implied. I then got the first meal and checked and it was missing bacon, after going over the order at least 5 times it could at least be right. I asked them to fix it and the sandwich was SNATCHED out of my hand from teresa (again not sure). Sean (dont know for sure) came back and asked us to pull up so they can finish the order behind us and he will be out with our food. After pulling up we get the second meal but still no drinks which should have been done before the meals realistically. I have to honk the horn so teresa comes back and I can tell her. She goes and gets them and when I tell her that its pretty pathetic this is how they treat paying customers and the response is “you will survive”. At that point just admit fast food and customer service isn’t for you cuz clearly its not working out in this restaurant. I don’t understand why it had to be this difficult to get food I’m paying for and the fact that there was that much unnecessary disrespect was disappointing. My husband and I come here often but after seeing how the employees are allowed to treat paying customers and that management doesn’t seem to mind but encourages it makes us want to go elsewhere. Keep up those attitudes and you will see how far that gets you in life.
  • JJ
    Joshua Joanis (Joshii)
    Aug 10, 2026
    5.0
    Really good, everyone was nice and it was a great experience
  • HH
    Herefor1
    Jul 22, 2026
    4.0
    Lacks customer communication, I come in to pick up my order you think someone would ask if I need help lol nah they just see you standing there and do other stuff, maybe not all and maybe not all the time but today my experience was this.
  • XX
    xieofro
    Jul 17, 2026
    5.0
    Absolutely adore this location! The young lady taking my order, Becky, was absolutely amazing. She is so kind and attentive, and cares about your experience! 5/5 recommend this Chick Fil A!
  • DR
    Deepak Rvs
    Jul 13, 2026
    5.0
    It was pretty quiet, even though there were plenty of online and drive-thru orders. The dine-in seating was peaceful and not crowded on a Monday evening, which made for a relaxing experience. The food tasted good overall. The only small issue was that the mac and cheese portion felt a bit small, but it was still fine. The service was good and the staff were friendly.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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