While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sparks,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
I came and ordered two bowls, asked and paid for an extra cilantro sauce for a total of two. When I got my order I only received salsa no sauce, when i asked for it they asked me to check the bag and hold up the salsa bag so they could see, and then gave me one, as well as a taco we ordered they forget. I called their attention again because they had given me one sauce when I asked to two, and said that none of my bowls came with sauce, I got the one I paid for. So I said ‘okay let me pay for another one’ then a separate worker came over and asked for my bag to be taken in the store again, where it was taken out of view and a single extra sauce was placed in the bag. When I got home the chicken inside was very over cooked and dry. It was very disappointing customer service matched with a very disappointing meal. I love El Pollo Loco, but I will not be going back to this location ever again. :(
AA
Angela
Jul 30, 2026
5.0
Burrito was delicious!
CP
Christopher Presley
Jul 29, 2026
4.0
Food is pretty consistent.
MC
Melissa C
Jul 12, 2026
4.0
Good spot for a quick bite or small chicken meal. They have really good burritos!
MW
Miesha Wright
Jun 21, 2026
5.0
I had a problem with service and my food taste but I did the survey and to my surprise the manger Kathy called me and she went above and beyond making things right my food was delicious ThankYouVerymuch i will be revisiting soon.
What are the operating hours of El Pollo Loco in Sparks, NV?
El Pollo Loco is open every day from 10:00 AM to 10:00 PM.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards.
Can I order delivery from El Pollo Loco in Sparks?
Yes, El Pollo Loco offers delivery service for its customers.
Does El Pollo Loco have a drive-thru at this location?
Yes, the Sparks location features a drive-thru for convenient service.
Where is El Pollo Loco located in Sparks, NV?
El Pollo Loco is located at 591 E Prater Way, Sparks, NV 89431.
How can I place an order online for El Pollo Loco in Sparks?
You can place an order online through their official ordering page: https://order.elpolloloco.com/menu/e-prater-way-n-mccarran-blvd
Are there any nearby banks if I need to withdraw cash before visiting El Pollo Loco?
Yes, Great Basin Federal Cu and Nevada State Bank - Sparks Prater Branch are nearby for your banking needs.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby dining options include Hong Kong Kitchen for Asian cuisine, Firehouse Subs for sandwiches, and Pizza Plus for pizza lovers.
Is there a nearby coffee shop where I can grab a drink after my meal at El Pollo Loco?
Yes, Jacks Coffee House is a nearby café where you can enjoy coffee and smoothies after your meal.
Can I find any shopping or convenience stores near El Pollo Loco in Sparks?
Yes, the 99 Cents Only Stores is a nearby discount and convenience store where you can shop before or after visiting El Pollo Loco.
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