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McDonald's

3.2
(1,972 reviews)

Business Details

5000 S Virginia St, Reno, NV
89502, United States
(775) 827-2209
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5000 S Virginia St, Reno, NV
89502, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday7:00 AM - 11:00 PM
Saturday7:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5000 S Virginia St in Reno, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,972 reviews
5 stars
565
4 stars
380
3 stars
358
2 stars
181
1 star
488
  • KC
    Kathleen Cadwell
    Aug 24, 2026
    1.0
    The lady Selena who works there is the rudest person to ever work in a McDonald's I met shewe asked for a plain cheese burger some how it's out fault we didn't order right just asked to fix it no she wants to fight and argue instead of fixing the problem.like I get it's McDonald's and she must hate her job but to treat people like she does is so unprofessional we will never go there again and we go to McDonald's and spend lots of money to be treated this way is uncool
  • NS
    Nathaniel Silva
    Aug 23, 2026
    1.0
    Went through the drive thru today ordered 1 egg McMuffin, 1 Bac egg and cheese McGriddle, 2 sausage McMuffins and a medium fry. Waited in line for 40 minutes before getting to the pick up window where we waited 5 more minutes for them to track our order down only to tell us that because it was now 11:35 they don’t do breakfast items anymore. We did get our money back but it was ridiculous. Extremely slow, inconsistent and a waste of your time. Best McDonald’s I’ve found that’s curbed this issue is the one on steamboat, maybe call them and get some tips.
  • RR
    Redfeather
    Aug 19, 2026
    1.0
    My girlfriend and I ordered from this location using their kiosk we bought a couple of cheese burgers and using the customization option to add and remove ingredients which is an option and service they provide. White cheddar happened to be an option so we added that to our burger's. When we received our food we checked it and there was no white cheddar cheese so we asked about that and Selena the manager there told us there was no white cheddar cheese so we gave her the food back completely untouch and requested a refund. Selena then said this was our fault because we added that as an option in the kiosk so McDonald's do not give refunds I then ask to make it make sense how is it the customers fault when this is an option that is in your kiosk your service. She then ignored me and turn her back and continued to do something else so I asked for corporate's number. Honestly the false advertisement and choose not to make it right as a manger that represents McDonald's really gives the customer a bad experience. Good job McDonald's.
  • RL
    Rj Loveland
    Aug 8, 2026
    1.0
    I have never experienced such a more incompetent bunch of people in my life 15 minutes I waited for nuggets I asked him how much is a water because this is like the only McDonald's that doesn't have a freaking fill up station they had no idea what I was talking about girl was giving me a drink and then she looked at me very dumb and I said Oh I thought it was my order I was waiting an hour for totally ignored me other girl does not speak English and the guy that works there only said that he does the drive-thru yet he's talking to his boyfriend telling him I can't wait to work with you again baby like really I'm sure if he asked for a freaking water he would have definitely got it I'm going to do my best never to come back here and I'm going to do my best to call corporate because this is ridiculous no one knows how to do their job like really guys really there needs to be at least one competent person on shift guys you couldn't even give me a water and I was willing to pay for it
  • DD
    Dallas
    Jul 30, 2026
    1.0
    BY FAR THE WORST McDonald's I'd have to say that ever existed in the history of fast-food! They make the term FAST-FOOD Seem like a joke. It's quite sad for an establishment to say the very least. The "manager" don't even speak a lick of English, so that's fun. Then you have the horribly trained employees who constantly are ignoring you like they're not standing right there, when all you're trying to do is, pay for your damn food. It takes about an hour to an hour and a half just to get your FOOD, pay for IT, and then receive your FOOD. That's with only a couple people in line. The worst part of all this is the only thing that these employees have been well trained on doing is treating whomever they think is homeless(assuming).. God awful. I seriously seen it with my own two eyes and heard it with my own two ears the horrible slander that was going on in a restaurant full of customers to this poor kid that just didn't dress well... and had a backpack... I spoke to him afterwards and unfortunately for him they were highly mistaken... he wasn't homeless whatsoever.. but I'll be surprised if the kid ever wants to go in public ever again after what occurred that night.

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 5000 S Virginia St, Reno?

McDonald's is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it opens at 7:00 AM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is available daily from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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