Location.com logo
Brand Certified

McDonald's

3.1
(2,710 reviews)

Business Details

440 Keystone Ave, Reno, NV
89503, United States
(775) 329-7444
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
440 Keystone Ave, Reno, NV
89503, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 440 Keystone Ave in Reno, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
2,710 reviews
5 stars
691
4 stars
467
3 stars
566
2 stars
283
1 star
703
  • TM
    Thakur Manu
    2 days ago
    1.0
    People were just messing around inside. When I walked in, no one even said hello or acknowledged me. I stood there for 10 minutes, but no one came over to ask what I needed; the staff were just wandering around aimlessly.
  • WW
    Will
    3 days ago
    1.0
    Probably the slowest McDonald’s I’ve ever been to in my life. I always try to be patient with fast food workers because it can be stressful, but I came here around 10:40 on a Sunday and I waited almost 30 minutes on the drive thru. Wasn’t even terribly busy, the staff just seemed completely clueless. And after all that time waiting, they still messed up my order.
  • CC
    Cory Carpenter
    5 days ago
    1.0
    Can’t pick up a mobile order in the drive thru if you accidentally picked counter 🙄. Go inside, 10 customers looking lost, no cashier. 2 dudes need the code to the bathroom 🙄, I guy ordered a DQP and got a QP, 2 dashers come in and shove their phones in the workers face like their mouths don’t work(one dumby wasn’t even in the McDs app), another worker is calling 134, an elderly guy comes slowly from around the corner, “134” again, “sir are you 134.” “Yes.” gets to the guy, “vanilla cone?” Grabs it, “I didn’t order this,“ and tries handing it back. “Are you 134?” “No” “oh well I said 134… you can just keep it.” A lady asks me where the cashier is I’m like idk I think they use the kiosks, but she has a receipt so idk what she wants let alone care. Finally my order is called and guy can’t even look to see if there’s a drink with it, gotta wait and ask because as soon as he calls out my number someone else is already asking about their order too. Seriously get someone up front and fix the madness!!
  • KS
    Kathi Schmidt
    Sep 24, 2026
    1.0
    I order last night two chicken sandwiches in a quarter pounder with no onions and no pickles on a medium fry honey mustard gutter delivery the food was old and cold and disgusting it wasn't the right order I would never ever go to this McDonald's ever again
  • BC
    Brayton Chavez
    Sep 18, 2026
    1.0
    Possibley my worst dining experience to date and I say this as a fan of mcdonalds. For the survey on the receipt they want to know how to do better so here's my answer 1. Don't make your customers wait a half hour in the lobby to simply pay for their food. 2. Don't have employees ignore customers at the register. They didn't even make eye contact with me and actively ignored me at the register. 3. Don't lose the customers receipt. My order apparently printed on a separate printer that the employees werent monitoring and my order was lost for those 30 min 4. After making your customer wait for 30 minutes, don't give them the incorrect order. I received my tray of food missing 2 items. 5. After waiting for 30 minutes, when asking for help, an employees response shouldn't be "oh I don't work up here." Absolutely infuriating 6. Don't serve half cooked French fries. My fries were cold, soggy, and had the texture of raw potato. 7. Don't have your employees use curse words or slurs within earshot of customers and their kids. Several F words and N words could be heard from the kitchen while I ate. 8. Don't let your employees complain about management within earshot of customers. I overheard at least 2 employees complaining about the GM. 9. Don't let your employees have crash outs within earshot of customers. One employee started hurling curse words and started getting in the face of another employee after allegedly being called bad at her job. (She is) 10. I dont know what McDonald's is putting in their food now but after a few fries and my sad looking Mcchicken, I felt sick to my stomach. Why do we have to pay ever increasing prices for ever decreasing quality? On a positive note, shout out to the big guy who actually helped us when he noticed nobody else was. Overall my worst experience dining out and im so sad McDonald's standards have slipped so far.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 440 Keystone Ave, Reno?

McDonald's at 440 Keystone Ave, Reno is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: