Tropical Smoothie Cafe

Reviews

• BS

  Breanna Smith

  2 days ago
  5.0
  Had a wonderful experience, all the workers were fantastic I got my food very quickly and it was delicious!! Will be coming back
• SS

  Sara Schuler

  5 days ago
  5.0
  ⭐⭐⭐⭐⭐ I have to give a huge shoutout to Alysa Dunn at Tropical Smoothie! Lately, I had completely stopped ordering acai bowls because the quality just wasn’t matching the $14 price tag. I decided to give them one more chance, and Alysa absolutely delivered. My acai bowl was fresh, beautifully made, and actually looked like it was prepared with care. It was the best one I’ve had from there in a long time. Great customer service and attention to detail really make a difference, and Alysa definitely restored my faith in the product. Thank you!
• RG

  Robin Goolsby

  Apr 26, 2026
  1.0
  I wanted to give this location another chance before writing a review, but unfortunately the follow-up experience was worse than the original issue. On my first visit, I ordered four smoothies (over $40 total). They were out of my usual whey protein, but I still ordered. When I got home, all four of us who tried them agreed they tasted off, and we ended up throwing them away. I called the store and spoke with a manager (I believe her name was Alyssa), who was very kind and told me I could come back whenever it was convenient for a replacement. She took my name and number, and I appreciated how she handled it. When I returned (within a month), the employee I spoke with (Tyson) immediately refused to help—without even asking for my name or checking the information I was told had been recorded. He told me it had been “too long” and that I couldn’t just come back whenever I wanted. When I explained it had been under 30 days, he continued to refuse. When I asked how he knew without checking anything, he laughed. I asked for a manager and was told there wasn’t one. I asked for his name which he said was Tyson and the district manager’s name but he refused to provide it. He then told me to go through the drive-thru and wait out front while he looked for an email, and during the interaction he and another employee were smirking and dismissive. Shockingly the email address didn’t work. This wasn’t about trying to get something for free—it was about honoring what a manager told me and basic customer service. The contrast between how the manager handled it originally and how I was treated on my return was pretty disappointing. I hope management addresses this, because the way this was handled was not okay.
• LH

  Lynette Holmes

  Jan 15, 2026
  5.0
  Starbucks ain't got nothing on the sandwiches and frozen drinks. Good but Starbucks hello TSC
• JD

  Joe Dambrosio

  May 7, 2021
  5.0
  Ordered the detox island green and the baking turkey club from this location and it was fantastic.

Frequently Asked Questions About Tropical Smoothie Cafe