KG
Karlia Garcia
Aug 22, 2026
I am a disabled person stating that in the beginning,
In the daytime this place is good, the managers in the daytime are awesome.
However your night manager, working friday 8/21/26 around 10:00pm, was disrespectful, rushed me in speaking, and told me I was wasting their time, when I told them that I have brain damage and I can't speak fast.
They didn't care, they made me call three times, to report something that went wrong.
This night manager, talk to me like I was nobody, like I wasn't even human, I cannot say the type of job I had before my injury, but I can tell you what I did do,Management, and that is not the way I was trained to speak to customers, the way your manager spoke to me last night make me feel underappreciated.
I hope you reach out to that person, and talk to them, I am patient, I am kind, I am understanding, I am a 49-year-old grandmother.
That's why I can say this, calmly, and reasonably, your night manager should not be working there, your night manager doesn't have proper communication skills, with any of the customers.
That is a reflection on Taco Bell, what your manager's reflecting, then that's why the employees reflect the same behavior their night manager did, and they are not acting appropriately at night, they are imitating your night manager.
If this was my business, I would want to know, this is happening.
Because of my experience, I will tell people to avoid going there at night, and I know networking, your manager acted as though I was nobody, the minute I said I was disabled, that is illegal, never mind that it's just wrong.
Please make sure that this person knows how to treat people, if you do intend to keep them as your management, I do intend to contact your corporate office Monday morning, to also report this, so that no human being, ever has to go through this again, all my other reviews are positive, here on Google, but I believe in being honest, even if, this hurts my heart, that I have to report this, but I feel I should speak up for people like me, people who get treated differently, just because we're disabled, that is never okay.
Thank you for your time, sorry for your ears, sorry I had to report this to you, because I know this will go to the office.