So I came to the drive-thru at approximately 9:55pm to make an order for 2 footlong BLTs. No issues at drive-thru, although I was not handed a receipt, or my few cents in change back (didn't mind, didn't think I'd need it) Problem occured when I went home & attempted to eat the sandwiches with my son. Found a long hair inside the sandwich upon the 2nd half of the first BLT. I attempted to call the store, as it's a 24hr location. Got hung up on 4x (calls are logged in my phone for proof) and when I did get an answer, I explained to the young man who answered the situation, & he proceeded to tell me to bring the food back with receipt, & I explained that I was not given a receipt. He then told me to call at 7am to speak with Claudia the manager & seemed very annoyed & rushing me off the phone. I hung up & after looking for corporate details online, I then called back to ask for the young man's name (he did nothing wrong) but, for the sole purpose to let Claudia know who originally took my complaint, so it may all be documented. He then got really offended & told me no, that I didn't need to do that, & that he is a temporary worker there & to just do as he told me before. I told him, I only wanted his name so I can tell Claudia who I spoke with, & he kept the rude demeanor & told me no, again, & that he doesn't even work at that location so I don't "need" his name, & to call Claudia tomorrow morning & hung up. I wouldn't have even tried to make this a huge issue, but with the hair & the very rude workers, I feel the need to escalate. Also, to add insult to injury, my son & I proceeded to open the 2nd foot long to check if it was edible, & not to my surprise anymore, there was only about 8 pieces of bacon in the foot long. Not entirely sure how many exact strips come on a 12 inch, but BLT is my usual order from Subway & it never looked this way. I will be letting Claudia know, as well as corporate so that they may check time stamps on cameras to help resolve this issue. And maybe, possibly train their employees better, because this evening was just really bad; in terms of food & service. I have documentation on my end of calls, photos of food, & saved the hair in a ziplock bag if they needed to see it. Would not recommend this location & really sad that I won't be ordering again since it was super convenient 24hr drive through. What a let down ):