Sonic Drive-In

Reviews

• NN

  Nelly

  6 days ago
  1.0
  I had a very disappointing experience at Sonic on 09/28/2026 at approximately 8:45 PM. It was raining at the time, and I specifically ordered extra Reese’s on my ice cream. Unfortunately, the extra Reese’s were not included with my order. When I brought the issue to the staff’s attention, the customer service I received was beyond terrible. The attitude and way I was treated were completely unacceptable. I understand that mistakes happen, but customers should still be treated with basic courtesy and respect when addressing an issue with their order. I left extremely disappointed with this experience. I hope management reviews what happened around 8:45 PM on September 28, 2026, and takes the necessary steps to improve the customer service at this location.
• PP

  Peber

  Sep 27, 2026
  3.0
  they don't include fruit in the drinks even after paying for it.
• KS

  Kaitlyn Scaturro

  Sep 8, 2026
  2.0
  I ordered a medium Turtle Blast and nearly half of it didn't have any of the chocolate and peanuts. Very disappointed. I paid $6 for this. Do better.
• LF

  Leslie Fender

  Sep 5, 2026
  2.0
  Went there about 4am and had to go thru drive-thru since pressing the red button in a stall got no response. Food was ready really fast and everything was hot. But nothing was fresh. The sauces for sides were spoiled and the burrito tortilla was hard and stale. The burger was ok but the bun was hard to chew like it was stale too. The banana pudding shake was really good though!
• AR

  Angela Robinson

  Aug 30, 2026
  1.0
  Hey [Manager/Team Name], I wanted to share a quick experience from my recent visit. After I placed my order and pulled up to the window, I wasn’t greeted or acknowledged for a while. I eventually received help, paid, and checked my items, but I was missing the marinara sauce I requested. I had to wait again for attention, and when I asked for another sauce, I was told there would be an additional charge. I understand policies, but I’m hoping the next time can be smoother—especially since I had to wait a long time to be helped at the window. 🙂 I’d appreciate your review of what happened and how it can be improved. Thank you.👎🏽🚫🙈🙉🙊