Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
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I experienced some of the worst customer service ever at this location. I placed a mobile order late at night for in-store pickup. The store info on Google said it was open (and I have been there before at the same time with no issues) but when I got there the doors were locked. There were about 4-5 staff members sitting around in the lobby who did not acknowledge me and just carried on with their conversation. I went to the drive through instead, and no one answered me. And I left the line and returned several times over 25 minutes. I know I was not the only one confused or not given their order because, I watched about 10-15 people come to this location to unsuccessfully attempt ordering or picking up an order. No one was served and people were becoming angry. It was pretty obvious the team could see a huge pile up of cars.
Finally some workers left the building, but avoided walking to where all the cars were piled up at the drive thru. Eventually, I caught someone taking the trash out, who didn’t even acknowledge the backup of cars. I told him I placed a mobile order that said was supposed to be ready and he just told me it shouldn’t have gone through because the location was closed. Look I know this isn’t a Michelin star establishment, but I can’t believe how aloof and disrespectful this store was. And I’ve had some minor issues here, but nothing like this. I don’t even know yet if I got refunded or not. Seems like bad management.
ED
Evan D
May 24, 2026
5.0
This location on Decatur is one of the best well ran McDonald’s I’ve visited in a long while. It was clean, the trash cans were emptied out, the order was correct, and the food was good. Everything was done right. And the employees conduct themselves professionally. Whoever the manager is, they’re doing a great job running a business. Keep up the good work.
KJ
Kevin R Stearns, Jr
May 16, 2026
4.0
Its fast food service could be better if they got ride of the kiosk
What are the regular operating hours for McDonald's at 2047 N Decatur Blvd, Las Vegas?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru operates daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
Can I order McDonald's food online for delivery from this location?
Yes, you can order delivery online 7 days a week from 5:00 AM to midnight via the McDonald's delivery website or app.
Which payment methods are accepted at McDonald's on N Decatur Blvd?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, services available include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I download the McDonald’s mobile app for easy ordering?
You can download the McDonald’s app from the Apple App Store or Google Play Store using the provided links.
Are there any nearby Mexican restaurants close to this McDonald's?
Yes, nearby Mexican restaurants include El Puerto Mexican Restaurant, Sinaloa Tacos (a food truck), Barbacoa De Hidalgo, and Tacos El Rodeo, all within easy reach for a diverse dining experience.
Is there a convenience store or gas station near McDonald's at 2047 N Decatur Blvd?
Yes, there is a 7-Eleven nearby that offers convenience store items and gas station services, which can be convenient if you need to fuel up or grab essentials before or after your meal.
Are there any nearby services for pet grooming or boarding near this McDonald's?
Just Like Home Doggie Hotel and Grooming is nearby, offering pet sitting and grooming services for your convenience.
Does this McDonald's participate in any rewards program for frequent customers?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points toward free food.
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