Order online directly from the app for delivery got the kicking ranch soup and sandwiches the soup was broken open and all over the sandwiches. I called the location and he said my heart goes out to to that is all. That not really a response that is appropriate when my food is ruined. No solution offered.
JB
Joshua Blackburn
Apr 14, 2026
I don’t understand how this is acceptable and when I called to make a complaint, the manager was rude about it very disappointed.
CR
Colonel Jim JAWS Jaworski (JAWS, COL USA Retired)
Mar 17, 2026
Convenient and fast service. Always good quality ingredients and subs that are made to standard.
Let it be known, the older gentleman here is chill. Probably one of the easiest people to order from.
Unlike the young lady, who wears glasses, looked less approachable. It’s very apparent she looks miserable/dislikes interacting with people, even when taking simple orders. She does not reciprocate courtesy when being thanked. Simply stares down at you.
Food is always good. I asked for extra veggies and the older gentlemen always hooks me up. When i asked the younger lady, I checked the sandwich I ordered and there was so little, to which I believed she didn’t even try to put additional as I requested.
This is the fifth time I have gone to this location, and everytime I ordered it's been spot on . Since I joined the app I get regular offers to get some food. We went today and OMG both sandwiches for my wife & I were beyond my expectations. The service is great the food was great it's a clean store, I highly recommend this place I highly recommend JJ more so when you also get a discount. Thanks to all there.