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Tydence Davis
4 days ago
Nice and clean. But a bunch of cheapskates.
Seriously, I asked for a water cup and they gave me one of those cones you find at the golf course.
I wish I hadn’t left a tip.
Loving the Gryo, first time trying one at JJ. The meat is tender and seasoned beautifully. The pita was fresh and soft and the veggies were perfectly crisp. Great customer service, they were friendly and quick. I’m craving another gyro, but I’m full from this one! Will be back soon for another.
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joanna ingram
Apr 12, 2026
I’ve ordered from this location for a while now, the last few times I was a little disappointed with my order but I am not a big complainer. However this last time I called to ask for a refund. They sounded frustrated that I called and complained and surprised and I was put on hold for 10 minutes. When I hung up and called back they just said it was lunch rush. I won’t order from them again moving forward. The lettuce looked disgusting and there was a hair when I unwrapped it. I could not eat it.
They did apologize but I was actually disappointed at that point with the customer service.
I found this Jimmy John's location on a whim after taking care of business nearby. I was greeted by Brandon and Christian when I entered and received the best Customer Service from both Brandon & Christian (who is a General Manager), even when handling drive thru orders as well. Christian made all my subs and Gyro to my dietary preferences and not only were they generously proportioned, they were absolutely picture perfect especially when cut in half!
As always, Jimmy John's Jumbo Kosher Dill Pickles (had mine quartered and halved) are fresh, cold, crisp and delicious (should consider selling these by the jar), the sub bread is hearty and flavorful, the meats and toppings are ALWAYS fresh and delicious but most importantly, the service I received from Brandon and Christian was stellar!
I am from another state and here in Las Vegas, NV on business. I'm staying off the Las Vegas strip but I am definitely going to travel to THIS Jimmy John's location on Durango whenever I need my Jimmy John's fix! Thanks Brandon and Christian! You are appreciated 👍
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Mike Tillman
Apr 6, 2026
Got a BLT to go and got home and there was zero bacon on my BLT. $10 for a lettuce and tomato sandwich.