El Pollo Loco

Reviews

• BB

  Britney

  May 12, 2026
  1.0
  I'll specifically never come to this location again. I stood in line , I was the only one in line , and in my attempt to be polite and wait there where two employees DIRECTLY IN FRONT OF ME and even caught eye contact but pretended what they where doing was to important to stop so ok maybe it was , and then I caught eye contact with every single employee as they walked past and turned their heads as If they where working and I'll admit one was very deep into counting the sauces 🤧 this became a game to me so I waited to see how long I would have to wait , I'm a Uber driver so at 6 minutes I was over it bc I had to leave and finally said HELLO CAN I GET SOME HELP the first person who looked at me I pointed to and then finally got help, it was literally just a pick up turns out the customers food was SITTING RIGHT BEHIND THE TWO EMPLOYEES AT THE DESK IF IGNORING ME.The restaurants who don't want any contact with customers is obvious the kiosk in the front is killing customer service . I'll never eat here OMG.
• DM

  D M

  Apr 26, 2026
  1.0
  Why are all the el pollo locos closing early instead of their designated times!?!?
• JW

  James Whitfield

  Apr 16, 2026
  5.0
  For what it is, it was good
• YB

  Yoelis Sardiña Baryolo

  Apr 2, 2026
  5.0
  Una comida increíble y el servicio es bueno
• SH

  Sergio Hernandez

  Feb 13, 2026
  5.0
  Menu is incredible and it's all freshly made.

Frequently Asked Questions About El Pollo Loco