While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
I had a horrible experience at this pollo loco. Placed an online order and had a colleague pick it up, first they couldn't find it and then they failed to pack it correctly. I was missing 3 tacos and when I called to inform them, they failed again with their lack of concern. I drove back to get the items replaced, only to come back to work and find everything cold as ice! They clearly did not redo my order to provide me with fresh food and thats disgraceful! Pollo loco is usually my go-to but I was left with nothing but a stomach ache! Do better!
NH
Nam Hong
Sep 14, 2026
1.0
I love Pollo Loco and this location is the closest one to me. But I am 0 for 3 on this location. I always get old/dried chicken no matter what time of day I go here. And that especially hurts because I always get a family-sized meal because I love Pollo Loco leftovers so much. But three times now I've been stuck with lots of old/dried chicken. It really sucks. And the drive-thru cashier is always some burn-out or who just doesn't care. My last time I was there, I didn't get any tortillas with my $35 meal. And when you order a 12-piece, you expect to get more than two pico de gallo and two red sauces when you ask for a lot. Seriously, this location sucks.
CD
Charlie Danger
Aug 24, 2026
1.0
It’s impossible to get any sauces on a delivery order. The avocado salsa is so good you can drink it but 3 times they missed our salsa on our delivery order. Won’t be ordering delivery again! Very disappointed! Come on man! I thought salsa was part of the meal at el pollo.
DP
Dayremi Piñeiro
Aug 24, 2026
5.0
Me encanta ir a ese lugar su olor es una adicción 🤤
MM
Michael McBee
Jul 28, 2026
1.0
Polo Loco is Terrible now. This location you order straight from a kiosk, no one to take your order at the counter. The chicken pieces in our salad and quesadilla was bigger than I remembered but of worse quality for sure, we were both spitting our our chicken because of the rubbery texture. About an hour later both of us were bloated and the next day I was sick with bad stomach ache. Never again will I eat at another Polo Loco. Missing the customer service and cheap quality food. Corporate you did it again!!
What are the operating hours of El Pollo Loco in Las Vegas?
El Pollo Loco is open from 10:00 AM to 10:30 PM Monday, Tuesday, Thursday, Friday, and Saturday; from 10:00 AM to 8:30 PM on Wednesday; and from 10:00 AM to 10:30 PM on Sunday.
Where is El Pollo Loco located in Las Vegas?
El Pollo Loco is located at 9460 W Sahara Ave, Las Vegas, NV 89117, USA.
Can I order food online from El Pollo Loco's Las Vegas location?
Yes, you can order food online through their official ordering site at https://order.elpolloloco.com/menu/w-sahara-ave-s-fort-apache-rd or by using the El Pollo Loco app.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco offer drive-through service and free Wi-Fi?
Yes, El Pollo Loco provides drive-through service and free Wi-Fi for customers.
How is the chicken prepared at El Pollo Loco?
El Pollo Loco uses whole chickens marinated in a special blend of herbs, spices, fruit juices, and garlic, expertly fire-grilled on signature open-flame grills before being hand-cut into Mexican entrees.
Are there other dining options near El Pollo Loco on W Sahara Ave, Las Vegas?
Yes, nearby dining options include KFC for fast food and Tropical Smoothie Cafe for smoothies and casual eats. Also, the Burgundy French Bakery Cafe Bistro offers a bakery and French-style cafe experience close by.
What nearby services are available around El Pollo Loco for customers?
Nearby services include multiple real estate agencies like Keller Williams Realty offices, financial advisors such as Edward Jones, and medical facilities including University Medical Center UMC and UMC Quick Care Urgent Care.
How can customers combine a visit to El Pollo Loco with local wellness or beauty services?
Customers can visit nearby wellness centers like Miracle Wands Wellness Center for holistic massage and spas, or hair and beauty salons such as HQ Nails and Blow N Go Hairbar close to El Pollo Loco.
Is there public transit or accessible landmarks near El Pollo Loco to help customers find it easily?
While specific transit stations are not listed, customers can use popular landmarks like the adjacent KFC, Tropical Smoothie Cafe, or University Medical Center UMC to locate El Pollo Loco at 9460 W Sahara Ave.
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