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El Pollo Loco

3.9
(1,208 reviews)

Business Details

7380 W Cheyenne Ave, Las Vegas, NV
89129, United States
(702) 658-2112

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable

Location

El Pollo Loco
7380 W Cheyenne Ave, Las Vegas, NV
89129, United States

Hours

Monday9:30 AM - 10:30 PM
Tuesday9:30 AM - 10:30 PM
Wednesday9:30 AM - 10:30 PM
Thursday9:30 AM - 10:30 PM
Friday9:30 AM - 10:30 PM
Saturday9:30 AM - 10:30 PM
Sunday9:30 AM - 10:30 PM

Reviews

3.9
1,208 reviews
5 stars
567
4 stars
302
3 stars
126
2 stars
67
1 star
146
  • EB
    Ellen Bergen
    Oct 17, 2026
    1.0
    There is no service. I really hate the computer ordering.
  • CC
    Coding
    Oct 2, 2026
    1.0
    It dosnt hurt to be nice, manager was very rude employee was nice. Extremely disappointed with this location. On 9/30, the drive-thru system was down, so after working an 8-hour shift, I had to get out and go inside to order. When I got home, several pieces of my chicken were overcooked and hard, and the beans were extremely soupy. I called the next day and spoke with Rosie, the manager. She confirmed the drive-thru had been down but focused almost entirely on whether I had my receipt. I explained that I used my Rewards account and had proof of the transaction in my bank account. Unfortunately, I couldn’t find the physical receipt when I returned. Rosie eventually remade the order, but her attitude was incredibly rude and unnecessary. There was no apology for the poor food or the inconvenience. When I told her I wouldn’t be returning, she told me my food would be out shortly and SLAMMED the window. I’m a frequent El Pollo Loco customer with thousands of Rewards points, and this is how a legitimate complaint was handled. The employee who handed me my food was actually very nice, but management needs serious customer-service training. I will be contacting corporate about this experience.
  • CD
    Cristian Dimas
    Sep 25, 2026
    5.0
    El burrito con chipotle la verdad que me encantó 💯 recomendado 👍👍👍👍
  • DF
    Dylan Faust
    Sep 3, 2026
    5.0
    Super fast , clean , friendly, great food. Very simple n dont need astringent else
  • FS
    Filiberto Sotelo
    Aug 31, 2026
    5.0
    Convenient store near to my place, the food was fresh, service was pretty fast and accurate 👌

Frequently Asked Questions About El Pollo Loco

What are the regular operating hours of El Pollo Loco in Las Vegas?

El Pollo Loco is open from 9:30 AM to 10:30 PM Monday through Saturday, and from 9:30 AM to 10:30 PM on Sunday as well.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco provides delivery service for your convenience.

Brand Certified Facts from El Pollo Loco

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Certified October 18, 2026Yext Knowledge Graph
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