While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Downtown,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Worst el pollo loco. Flew in with no.car, ordered a 8 pc family meal with 2 sides. No plates, silverware, or napkins. Complete waste of money.
NH
nasim hassani
Aug 23, 2026
1.0
I have never been to an El Pollo Loco or a Mexican restaurant where I can’t get lemon lime and cilantro. They do have none of that here or they won’t give it to you and they only give you two pico de gallo before you have to pay for more if all the El Pollo Locos are like this. I’ll never go to another one again. This place sucks.
XL
Xheneiya LaRocke
Aug 22, 2026
5.0
Mercedes the general manager was amazing in assisting me with correcting my order with no problems!!! 10/10 customer service on her behalf 👏🏽
VH
Victor Hernández
Aug 9, 2026
1.0
Súper mala atención súper lento el restaurante muy mal servicio
VG
Vilm Gome
Aug 3, 2026
1.0
They've messed up my order three times now.
And they always hide behind excuses—claiming they did it, or that what I ordered isn't there.
I pay for something I order, and I don't get what I want,
I know my patronage won't affect them, but I will never go back to that place again in my life.
What are the operating hours of El Pollo Loco in Las Vegas?
El Pollo Loco is open from 9:00 AM to 10:00 PM Monday through Saturday, and from 9:30 AM to 10:00 PM on Sundays.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to its customers.
Can I order food from El Pollo Loco online or via an app?
Yes, you can place orders through their online menu or the El Pollo Loco app available on the Apple App Store.
What types of cuisine does El Pollo Loco serve?
El Pollo Loco offers authentic Mexican food, specializing in fire-grilled chicken and handmade guacamole, salsas, and dressings.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco have a drive-through and free Wi-Fi?
Yes, El Pollo Loco features a drive-through service and provides free Wi-Fi for customers.
Where is El Pollo Loco located in Las Vegas?
El Pollo Loco is located at 4005 S Decatur Blvd, Las Vegas, NV 89103, United States.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby places include The Boiling Crab seafood restaurant if you're interested in more dining options, and Bambis Ethiopian Market for grocery shopping.
Are there any nearby transit or transport services to help me get to El Pollo Loco?
Las Vegas Private Jet Charter Flights is nearby for luxury travel, but for local transit, there are various food and service outlets around to help orient your visit.
If I'm visiting nearby businesses like Smith’s Food and Drug or The UPS Store, is El Pollo Loco a convenient dining option?
Yes, El Pollo Loco is conveniently located near Smith's Food and Drug and The UPS Store, making it a great place to grab a meal while running errands.
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