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El Pollo Loco

3.5
(144 reviews)

Business Details

9550 W Skye Canyon Park Dr, Las Vegas, NV
89166, United States
(725) 219-0992

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas, NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
9550 W Skye Canyon Park Dr, Las Vegas, NV
89166, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

3.5
144 reviews
5 stars
65
4 stars
21
3 stars
8
2 stars
16
1 star
34
  • JS
    Jennifer Spendlove
    Apr 28, 2026
    5.0
    Very clean new store. Fast service and food is very consistent.
  • BF
    BRANDON FPS
    Apr 28, 2026
    1.0
    The service is terrible, and the wait at the drive-thru is way too long
  • TN
    Tyler Nakita
    Apr 22, 2026
    1.0
    This El Pollo Loco location consistently gets orders wrong, especially through the drive-thru. This isn’t a one-time mistake—it happens almost every visit. I’ve been charged for a 3-piece meal and only received 2 pieces. I’ve been missing sides, tortillas, and even items like churros that were clearly part of the order and paid for. What makes it worse is that I repeat my order, they repeat it back correctly, and it still comes out wrong. At this point, it feels like there’s zero quality control. Customers shouldn’t have to sit there and double-check every single item or make a second trip just to get what they already paid for. If management isn’t paying attention, they should be—because this is a consistent issue, not an isolated mistake. I would not recommend this location unless you’re okay with incomplete orders and wasted time.
  • PK
    Paul Klett
    Apr 8, 2026
    5.0
    Very good. Helpful staff super friendly
  • BH
    Bryan Hernandez
    Mar 31, 2026
    2.0
    The chicken was tough, and my mashed potatoes looked like they had been sitting in the heater for ages. The only thing that was decent was the macaroni and cheese.

Frequently Asked Questions About El Pollo Loco

What type of cuisine does El Pollo Loco offer?

El Pollo Loco offers authentic Mexican cuisine, specializing in fire-grilled chicken and handmade Mexican entrees.

Where is El Pollo Loco located?

El Pollo Loco is located at 9550 W Skye Canyon Park Dr, Las Vegas, NV 89166, USA.

Brand Certified Facts from El Pollo Loco

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Certified May 17, 2026Yext Knowledge Graph
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