RA
Roxxana Alexis
Jun 26, 2026
One of the worst customer service ever
If you want a good coffee don’t come here
A+ Dunkin. Always fast friendly courteous and make food/drink correctly. Thank you as always
RD
Robert Denolo
Jun 4, 2026
Ordered at DT a half dozen donut today, told the cashier to put a variety of flavor, but to my disappointments/ surprise she put like 5 donuts with chocolate flavor on it , maybe they had a lot of overstocks of this flavor why she served it this way . so disappointed by trusting them on giving them a variety of flavor , if I’ve known I pick it myself, but then again it’s not stated at their DT menu board
Came to this place ystdy, 5/9/26 and bot a dozen donuts. HORRIBLE!!!! I realize it was a little late, about 6pm but they didn't have a big selection. Bot glaze, jelly filled and apple fritters. Dry, old and had some what of a sour taste. Really nasty. The young lady barely spoke, couldn't hardly hear her. Won't be back. Found a Winchells close by. Will go there next time.
AF
Angelica Flores
May 1, 2026
Horrible, horrible customer service. I was in the drive-thru around 9 a.m. with a crying child in the car, just trying to get him a donut and a coffee for me. I accidentally missed the speaker. Big mistake!
When I pulled up to the window and explained what happened, the young lady there told me she couldn’t serve me and that I had to go back around. She literally refused to take my order. I tried to explain the situation, but she just said no and told me to get back in line.
I honestly could not believe it.
I ended up going to Starbucks down the road, got my coffee there, and to top it off, the person in front of me randomly paid for my order. So it worked out in the end. but wow, the experience at Dunkin’ Donuts was terrible.Horrible, horrible customer service. I was in the drive-thru around 9 a.m. with a crying child in the car, just trying to get him a donut and a coffee for me. I accidentally missed the speaker. Big mistake!
When I pulled up to the window and explained what happened, the young lady there told me she couldn’t serve me and that I had to go back around. She literally refused to take my order. I tried to explain the situation, but she just said no and told me to get back in line.
I honestly could not believe it.
I ended up going to Starbucks down the road, got my coffee there, and to top it off, the person in front of me randomly paid for my order. So it worked out in the end. but wow, the experience at Dunkin’ Donuts was terrible.