Jimmy John's

Reviews

• RF

  Randy Fuchs

  4 days ago
  5.0
  Exceptional Staff and service!
• JT

  Jeanette Tagliaferro

  5 days ago
  1.0
  Stephanie & Wigwam location....Horrible Horrible customer service. I've been going to this location for 10 years. Love the food and the staff, until today. We always try to make easy ordering online etc. We usually pick up order due to they are short staff for deliveries. We had order delivered this time no issues, until the person delivering our food said it was delivered. No food, no one arrived....NOTHING. I call Jimmy John's and let's not forget the mgr knows me cause for years when my mom was here I ordered every Friday a Pepe, reg chips and a large Coke. The clerk answered the phone explain to him what was happening and IMMEDIATELY he began to say sorry it was delivered. I continued to tell him no, we have not received any food. To make short he went on and on like accusing me of lying trying to get a free sub. WHAT THE? I was taken back...he argued with me back and forth and the manager got involved also for 5 mins telling me the order was delivered and the delivery person who had the order was a girl as I am watching a man delivered the food. I told I just a picture of the man who claimed for 5 mins it was girl. The mgr then told the clerk or tell her Sorry we had the order. Disrespectful WILL NEVER EVER EAT AT JIMMY JOHNS AGAIN. CHAU
• MM

  Mark

  Apr 2, 2026
  1.0
  I eat in Jimmy Johns at least 3 times a week for the past 10 yrs. I recently went to the one on Stephanie St. In Henderson and ordered the regular size special they were running for 8.95 including drink and one side. When I got home I open the sandwich and I had one thin cut piece of meat cut in half and folded in half and it barley covered the bun. Along with one smaller than normal piece of cheese. I ordered no lettuce. When the top bun was on the bottom bun u couldn't tell there was anything in it. I thought they gave me an empty bun at first. I took photos of it and I called the main corporate number and filed a complaint. The person on the phone said the franchise owner would call me within 2 business days and that's been a week and still no call. I will never go to that location again and I already have sat around the corner in my car and actually stopped many people from going in there. A couple people I told them if they go to Cane's next door I'll give them 5.00 and I did. Everytime I now go in the one near St. Rose and Eastern ave. Their sandwiches are 5 times larger than the ones on Stephanie and Wigwam St. In Henderson. DO NOT GIVE THEM ANY BUSINESS OR U WILL REGRET IT.
• KR

  Kevin Ramsey

  Mar 21, 2026
  5.0
  I got to tell you I have a mixed feelings about Jimmy John's. I absolutely think all their sandwiches are totally a rip-off they give you so little meat, seriously like a kid sandwich, BUT the bread is fantastic and they make one sandwich the GARGANTUAN. It's literally one of my favorite sandwiches, but I wouldn't buy any of the other sandwiches personally but I know people that do. But I tell you generally speaking the staff is fun and nice, the stores are clean, they're just really great so thank you all those guys that have served me well and made me great gargantuans! Go there, split a gargantuan or if hungry get your own. Cheers.
• PC

  Patti Childress

  Feb 17, 2026
  5.0
  I love Jimmy John's sandwiches. The employees at this location are very friendly and courteous. The place is always clean.