While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Henderson,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
I waited 20 minutes for my food and still didn't get it. They had no Mac and cheese and also a new Crew who needs training. I couldn't get Mac and cheese for my chicken.
TM
Tanya Martinez
Sep 19, 2026
1.0
When I went to ask for my drink cup one employee said what the hell do you want. Then they tried giving me a thigh instead of a breast and my wing was old and dry and They're portions are way smaller. Their customer service is seriously lacking and they don't care just have and attitude like your asking for something you didn't pay for.
AA
ayla akhavan
Sep 16, 2026
2.0
lowkey like everything else is fine tbh but there’s like something wrong with the beans at this location. Anytime my order has beans its 90% liquid compared to bean. Like it’s rlly a simple fix maybe js get a scoop with holes to drain it but it’s js gross and lowkey weird :/
TM
Troy McGinnis
Sep 11, 2026
5.0
I love grilled chicken--What can I say? it; d tasty Reese'soœ
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