JV
Juan Valenzuela
Aug 11, 2026
Coming from the Midwest towards CA. Stopped to get something to eat and as soon as we walked in we just heard loud talking (almost yelling) from the workers. After placing order went to the men's restroom and it was disgusting. So many flies, urinal had trash in it and toilet was gross. Would rather hold it then go here. Then we hear all the workers making fun of people's DoorDash names. They made sure all the workers knew what the names were. Like come on act a little bit more appropriate. But then another person came in I guess that works here and asked to go back there and make their own food because they've done it before and never got in trouble. They said a certain manager is coming in soon and not to go back there. What is going on at this place
MR
mariah Runion
Aug 9, 2026
As far as the food goes, it’s Taco Bell; It can be hit or miss. However, the cleanliness of this location is absolutely disgusting. Every time I’ve been inside, I’ve seen trash on the kitchen floor. I’ve even witnessed employees throw food and other items directly onto the floor instead of taking the time to properly throw them away.
The employees also seem like they genuinely do not want to be there, and unfortunately, that attitude seems to reflect the atmosphere of the entire restaurant. Between the lack of cleanliness and the overall attitude of the staff, this location could definitely use some improvement. I would recommend the owner of this taco bell to come to fernley and make some changes.
Food was fine, but very slow service. There was only one family of 4 ahead of us, and they ended up waiting longer. The lobby was too warm, and the bathrooms were one star. Stank. Lastly, there were missing tables and I've of the door handles was hanging off. Needs some work down here!
I sat in the Fernley Taco Bell drive-thru for a full hour, and this isn't the first time. It happened at night, and it's way different from the morning crew. You can definitely tell the location is understaffed. When I finally got to the window, there were two young women in the front handling the drive-thru and the cashier. They just joked around and played with zero to nil to no effort to help the people in the back or speed things up. This is ridiculous. Why is this place even open if this is the case?
SP
Siarra Pineau
Aug 1, 2026
You guys need to get it together. Understaffed and you’re forcing the store to stay opened? That’s ridiculous. I waited 35 minutes for my food and that was because I had to call and see if I can get a refund since I ordered online. The cars that were ahead of me are probably still there after 40 minutes. The ONLY reason why I’m giving this a few stars is because of Stephen since he was the only reasonable one. If your store is short staffed, close it.