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McDonald's

3.4
(1,585 reviews)

Business Details

5020 Promenade Blvd, Santa Fe, NM
87507, United States
(505) 471-3735
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5020 Promenade Blvd, Santa Fe, NM
87507, United States

Hours

Monday5:30 AM - 10:00 PM
Tuesday5:30 AM - 10:00 PM
Wednesday5:30 AM - 10:00 PM
Thursday5:30 AM - 10:00 PM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday5:30 AM - 10:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5020 Promenade Blvd in Santa Fe, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,585 reviews
5 stars
547
4 stars
318
3 stars
298
2 stars
131
1 star
291
  • EL
    Eduardo lucero
    Oct 1, 2026
    5.0
    👌
  • DA
    Dymond Allen
    Sep 20, 2026
    2.0
    You guys literally make the worst French fries. Every single time I come, the fires are old, stale, bad grease, not cooked long enough. It’s ridiculous, having to come back inside to ask for fresh fries. Smh PLEASE DO BETTER ON THE FRIES. Please, my only complaint!
  • CO
    Camilia Ortiz
    Sep 6, 2026
    1.0
    I would leave zero stars if that were an option. Unfortunately, the customer service at this location was extremely disappointing. I went through the drive-thru and, when Isabelle handed me my food, she did not say a single word—not even “you’re welcome” after I thanked her—and then shut the window abruptly. I quickly realized I had not been given a straw for my drink. After waiting several moments for someone to acknowledge that I was still at the window, I finally honked to get her attention. She looked over and held up her hand, signaling for me to wait. When she eventually opened the window, I told her I needed a straw. Again, she said absolutely nothing, handed me the straw, and shut the window abruptly. I found the entire interaction incredibly rude, unprofessional, and unnecessary. I understand that employees can have bad days and that drive-thrus can get busy, but basic courtesy and communication should still be expected when working in customer service. Because of how uncomfortable the interaction was, I called the store and asked to speak with a manager. Unfortunately, that conversation was equally disappointing. The manager seemed dismissive of my concerns and gave me very little confidence that the situation would actually be addressed with the employee. The lack of basic customer service from both the employee and management was unacceptable. I hope this location takes customer feedback more seriously and provides its team with appropriate coaching on professionalism and respectful customer interactions.
  • JA
    Joe Alvarez
    Aug 15, 2026
    3.0
    The buns on the fish sandwich tasted like gasoline tonight
  • 1C
    1 Ciara
    Aug 8, 2026
    1.0
    They forgot my free cheeseburger with my points :( not only that they gave me ranch instead of bbq 💔

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 5020 Promenade Blvd in Santa Fe?

The restaurant is generally open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.

Does this McDonald's location offer drive-thru service, and what are the hours?

Yes, this McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, with 24-hour service on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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