NJ
Norma L Robledo -Jurado
6 days ago
I had it on tactic experience here! The pizza crust is constantly on point, and the staff are incredibly friendly and polite. It was clear that everyone works together as a team, which made it for a great overall experience. I highly recommend it!
PB
Pamm “SproutsRivan26” B
Sep 23, 2026
I am absolutely mindblown over this experience. I have been here before and have always had great service, so I cannot believe how unbelievably ridiculous and disrespectful this interaction was. The so-called manager refused to simply put butter on our bread bites. A basic, completely reasonable request somehow turned into an argument. She then refused to serve us. Who treats a paying customer this way over something as simple as butter?! To make matters even worse, this woman charged us for garlic butter sauce we did not want instead of doing a simple gesture of getting a squeeze bottle of butter. When I questioned her about the bread bites, she insisted she had put butter on them, despite the fact that they were clearly dry. I could literally see and taste that there was no butter on them. And then, instead of apologizing or simply fixing the mistake, she actually said she “wasn’t going to lose her job over this.” Excuse me?! Nobody asked you to lose your job. We asked for BUTTER ON BREAD BITES. This entire situation was completely unnecessary and could have been resolved in about 30 seconds with basic customer service. Quite frankly, based on this interaction, she is in NO position to be a manager. A manager should know how to communicate with customers, de-escalate a minor complaint, and resolve an incredibly simple issue without becoming rude and confrontational. She seriously needs to develop basic customer-facing and customer-service skills before being put in a position where she is responsible for dealing with the public. I have NEVER dealt with someone so unnecessarily rude, dismissive, and unwilling to fix such a ridiculously simple issue. The attitude was completely unacceptable, especially coming from someone who is supposed to be the manager. I walked away from this experience absolutely infuriated. I have never had an issue here before, but after being treated like this over a request for butter, I seriously have to question why I would ever spend my money here again. Absolutely unbelievable.
SS
Strategically Stupid
Sep 20, 2026
I order from this location strictly for the brownies sometimes! They taste like they just came out of my own oven warm, gooey, absolutely perfect. I like to add peanut butter or marshmallow fluff on top, and with a scoop of ice cream? Unrealfriggen Real. I also always order their chicken, bacon, pineapple pizza with Alfredo sauce absolutely delicious! And NOW with the personal pan pizzas! The manager on tonight was extremely friendly too, which made the whole experience even better. Great food, great service highly recommend.
Genuinely impressed with this location. I placed an order during a rough patch and the team handled it with zero judgment and total professionalism that kind of grace goes a long way and doesn't go unnoticed. On top of that, the food itself was excellent as always. Their personal pan pizzas are honestly unmatched perfectly crispy crust, melty cheese, cooked just right every time. This isn't my first order from this location and it won't be my last. Great food, and even better people. Highly recommend.
Ordered online like I have in the past, paid, waited, tracked the order, then received a call an hour later that my house is too far away to deliver to and they won’t deliver. Manager said it wasn’t worth it that I was too far away, even though the same location has delivered to my house before. No coupon offered, nothing but sorry we don’t want your business.