Arby's

Reviews

• EW

  eagles wings

  Jul 11, 2026
  4.0
  Take it to go 99% of the time. Little sister and i got our Arby's roast beef, good as always. This was the one I ordered a spicy chicken from, informed a worker, nothing done. So stuck with the roast beef this time. Still as good as ever. They ere a little slow in the drive thru, which i was shocked as there was only a few cars in the lot and just a few tables with people.
• EN

  Edmund Nelson

  Jun 11, 2026
  1.0
  Placed an online order for lunch as my client and I were hungry. Which I do every couple of weeks or so. Went to pick up my order and was meet at the drive thru with a long message full of excuses on why the drive thru is closed and why you can only place an order in the dine in area only 🤔. I told the girl giving the speech full of excuses that I was there for a pick up. She told me to pull up. Ended up waiting 25-30 minutes for my order. 2 cars in front of me and one person in the lobby 🤔. While waiting I noticed behind me a few cars pull up and drive off. 🤔 Must have got the same speech I was greeted with. The kind that makes a paying guest feel unwelcome. Can't help but wonder 🤔 how much money this location lost just in the time I had to wait there. I don't think the higher ups will be happy to know that this lacation lost money today. After I recieved my order I went to take my client her food just to find out that it was not what I ordered. We called in and told the girl who pick up the phone the order is wrong. I wanted to speak to the manager. She claims she's the manager. She had nothing but excuse after excuse. No apology. No comunication skills. Just attitude in that same kind of voice that myself and a lot of other people were greeted with at the drive thru. I told here I wanted a refund so I drove all the way back to return the food. When I went in I was asked if I was getting a refund by the guy who handed the order to me at the drive thru. I asked for the girl who answers the phone and says she's the manager. The guy in front of me said I'm the manager. I asked again for the girl who answered the phone because she said she was. He raised his voice a little and said "I'm the mananger"! I said ok if your the manager then why is there a female saying she's the manager. When I started asking questions the guy claiming to be the manager screamed at me. "Stop yelling your not going to yell and scream at my employees.... 🤔. I explained i'm not yelling at anyone. I'm asking you who answered the phone and told me she was the manager. That's who I talked to on the phone. That's who I told I was getting a refund. That's who I want to talk too. He then proceeded to walk around head down and would not look in my direction 🤔 as he had to be told and shown how to give a refund 🤔. Now I know why the order was so bad. You have a girl in the back making food orders and giving long speeches at the drive thu about why it's closed and some how is still able to answer phones claiming to be the manager with an attitude. You have a guy in the front who says he's the manager that's so quick to snap and scream. That's a no no! That makes him a liability.Training can't help him. He should be removed. Either you can lead or you can't He has zero leadership skills. One of the first things you learn as a manager is to de escalate. Never should a manager snap and scream for any reason. I'm an unsatisfied customer. You took my money and did'nt give me what I paid for. That's bad business. And never should an employee standing by the fryer get involved. The one trying to convince me that the guy was the manager. 🤔 He didn't act like one. So whos running the show there. When I went in there was 4 employees. 3 should no longer be employed anywhere you have to deal with customers. Only one was polite and did what needed to be done. Like the manager is supposed too. I'm not sure if Arby's is aware of what goes on at that location 🤔. Or how much money and customers get lost just because of a few bad eggs. THEY DO NOW!!!!
• RR

  Richard Rubi

  Jun 1, 2026
  5.0
  Good roast beef sandwich. Curly fries were amazing at a good price considering the current economy. I'll definitely return. Staff was helpful. Homeless guy sleeping in one of the booths made it a little awkward but I'm not one to hate. Tough times these days for the less fortunate. Lots of people have no where to go.
• SS

  Scott Schrader

  Apr 9, 2026
  1.0
  Don't know. We got there at 9:20. Close at 10. Folks working there decided they didn't want to work any more and claimed they did not have any roast beef. Yeah right. Take one out of fridge and heat it up under the red lights for 5 minutes and your good. See everyone knows this is not a real issue, you just don't want to do it. Alright, so you don't have the meats. This is bs. I guess I won't be back. Recommend you make a better choice.
• DW

  Debra Whitlock

  Apr 8, 2026
  5.0
  It was Easter Sunday Margaret wanted crinkle cut fries ordered a large one instead of charging me...they wished me a Happy Easter darn I had the money in my hand I should have handed it to him as a tip