Arby's

Reviews

• JN

  James Neatherlin

  3 days ago
  5.0
  Plenty of seating for four, curly fries, roast beef and cheese was delicious.
• JP

  Jerry Pierce

  Aug 22, 2026
  4.0
  It seemed to be an older building. The help was good. We ordered at the counter.. if you've never been to Arby's, you ought to try it. This one is like most.
• JJ

  Jason Johnsen

  Aug 11, 2026
  4.0
  They biggest complaint is tables being clean and not having enough supplies. The cashier said they didn't have ingredients to make the sandwiches we ordered which happened to be the specialty ones until Wednesday. Otherwise we would have given better stars.
• IM

  idk meow

  Jul 20, 2026
  1.0
  horrible customer service went there , no one knew what they were doing. i had a code for a sandwich he said he didn’t know how to do it and they haven’t trained him how but he’s the MANAGER. very rude definitely need new managers!!
• AR

  Andrew Ross

  Jun 21, 2026
  5.0
  I had an outstanding experience at the Arby's on West Pierce in Carlsbad, and it’s clear that Ray, the manager, is doing an incredible job leading the team. From the moment I walked in, the customer service was exceptional. Ray was visible, engaged, and genuinely attentive — greeting guests, checking on orders, and making sure everyone felt welcomed and valued. He leads by example, and it shows in how friendly and helpful the entire staff is. I’ve never felt more taken care of at a fast-food restaurant. What impressed me most was the attention to detail. The restaurant was spotlessly clean, the food came out fresh, hot, and exactly as ordered, and everything felt thoughtfully executed. No sloppy sandwiches or forgotten items here — Ray clearly holds his team to a high standard and it pays off in every interaction. Carlsbad is lucky to have a manager like Ray who genuinely cares about the customer experience. If you want fast food done right with real hospitality and precision, this is the Arby’s to visit. Ray and his team are crushing it — five stars and highly recommended!